Job Title - Lettings Manager
Salary: £30-40k basic salary, depending on experience, plus bonus commission potential of £3-5k
Location: Based in Leamington Spa, and surrounding areas
Contract: Full-time, permanent.
Working pattern: Monday - Friday 09:00-17:30 and 1 in 4 Saturdays 09:00-15:00. 22 days annual leave, plus bank holidays, rising with years of service.
Reporting to: Associate Director of Operations
Responsible for: Lettings Team and performance
**Purpose of the role**
To run an effective, customer centric lettings function, building strong relationships with new and existing clients and being a key point of contact. Leading and empowering the lettings team to deliver results against targets, making key commercial decisions and reporting on progress against targets.
**Duties and responsibilities**
Creating and maintaining strong relationships with landlords, tenants and key stakeholders
Overseeing an extensive portfolio of properties across both the residential and student sectors, ensuring effective management and compliance
Drive revenue and look for new and innovative ways to increase the overall lettings business and revenue stream
Attending and instructing lettings valuations with property market knowledge
Oversight of onboarding new stock
Anticipate changing business needs, develop proposals and implement them
Supporting, empowering and guiding the team to achieve personal and branch goals
Training and development of the lettings team
Carry out 1:1 meetings with the lettings team and setting targets and recognising achievements
Improving and implementing processes
Management of escalations from landlords and tenants
Participate in strategic planning and delivery as part of the wider management team
Stay informed and up to date on legislation and upcoming changes, and adapting the operation and training the team, as required
Produce and present reports and commentary against targets
**Key skills and experience required**
**Essential**
Proven experience in a lettings management or senior lettings role
Strong knowledge of the local property market and lettings legislation
Excellent interpersonal and communication skills, with a proven ability to build strong professional relationships with tenants and landlords
Experienced at listings' valuation, negotiation and instructions and driving new business
Proactive and results-driven, with a focus on delivering exceptional service.
Highly organised, with strong attention to detail and the ability to manage multiple tasks effectively
Proficient in using property management software and Microsoft Excel
Flexibility to travel for the needs of the role, own car is required
**Desirable**
Property management experience
ARLA/Propertymark qualification
**What we offer**
A supportive and collaborative working environment
Competitive salary with performance-based bonuses
Opportunities for professional development and training
Flexibility to shape and grow the role in an ambitious and growing property management company.
**M: ** 07350 435445 **T: ** 01527 749923 **
** **E: ** lwatts@weareworkforce.co.uk **
** **#INDLW25**