About Us
We are excited about the future at Spence & Partners. The industry in which we operate offers a dynamic and challenging environment and our excellent reputation is contributing to the growth of our business from an expanding portfolio of clients. We have aspirations to extend that client base, and deliver truly integrated solutions, through the use of our highly innovative software platform, Mantle, across our work.
Spence was established in 2000, and is a wholly owned subsidiary of 3173 Limited, a privately owned company that includes Dalriada Trustees Limited (Dalriada) a leading independent trustee. As such, joining us as a PA will open up opportunities for you to use your experience to add value across the group.
Our unique award-winning approach to the provision of services has resulted in rapid growth over the last few years with us now employing over 200 members of staff across seven offices in Belfast, Birmingham, Bristol, Glasgow, Leeds, London and Manchester.
Our goal is to provide interesting, worthwhile and healthy careers for our people.
About You
You will be an experienced Personal Assistant who can work proactively and independently. You will be able to manage multiple tasks and priorities for key individuals within the business whilst managing competing deadlines. You will have strong organisational skills and attention to detail, with proven success and passion to deliver customer service to our colleagues and clients.
You will be effective and efficient, working interdependently to provide and maintain high standards across our business. A professional approach to managing expectations and taking responsibility is key to deliver positive outcomes for all stakeholders.
Due to the nature of our business and this role, it is imperative that professional integrity and strict confidentiality is always maintained.
Responsibilities & Criteria
Reporting to the Business Support & Facilities Manager, this role requires an exceptional level of customer service to all stakeholders, including colleagues and clients.
The core responsibilities are, but are not limited to:
* Provide PA support to key individuals
* Providing additional support to the wider business, including travel, call handling and minute-taking. Support in the offices will include meeting arrangements, hospitality and reception duties.
* Support the management and day to day running of the office environment, taking ownership and accountability for managing effective supplier relationships, alongside the Business Support & Facilities Manager
* Preparation of documents in line with company branding, policies and delivered within timescales
* Uphold all audit and quality standards, including ISO27001. Responsibility for information confidentiality, office security, implementing and supporting policies and processes
ESSENTIAL EXPERIENCE AND KNOWLEDGE
* Experience of providing PA support within the Professional Services industry
* Experience of managing multiple and conflicting tasks and deadlines
* Excellent IT Skills and fully competent in Microsoft Office
* Proven experience in all aspects of office administration
* Experience of working pro-actively and using own initiative to complete tasks
DESIRABLE EXPERIENCE AND KNOWLEDGE
* Familiar with ISO 27001 or similar recognised compliance regulations
DESIRABLE EDUCATIONAL QUALIFICATIONS
* Educated to minimum A level standard
* At least 5 GCSE’s to include Maths and English
* Working towards a relevant administration or business-related qualifications
Location: Belfast or Glasgow
Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required.
This role is primarily office based.
All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check.
As part of the pre-hire process the successful candidate will be subject to reference checking security vetting.
3173 is an Equal Opportunity Employer.
Applying with a disability or long-term health condition?
As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment, we guarantee to automatically interview anyone with a disability who meets the minimum criteria.
If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call 028 9041 2000 and ask to speak to a member of the People & Culture team.
#J-18808-Ljbffr