Wayleave Officer At Accent we believe everyone has the right to a safe, secure and warm place to call home. We’re looking for a Wayleave Officer to join our Assets & Compliance team in either Bradford or Peterborough. About the role and person: 35 hours 12-month Fixed Term Contract with potential to extend As our Wayleave Officer, your role will involve coordinating fibre broadband installations to our properties in line with wayleave agreements across our schemes. Strong stakeholder engagement skills are essential as you’ll work with Telecoms providers to agree installation dates and liaise with our internal Housing Services and Fire & Building Safety teams to ensure providers gain the access required to carry out the works and ensure that works have been carried out in a satisfactory way. You’ll keep our customers engaged and up to date with works throughout the process. This is a new role to Accent and will make a valuable difference to our customers improving their access to online services. We’re a national provider so you’ll have good organisational, coordination and prioritisation skills. To view/download the full job description please click here. Salary The spot salary for this post is £34,525 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. What will you get from us? In addition to a competitive salary and agile working, we also have a focus on employees’ development. We support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources. You’ll also receive: 28 days paid holiday plus bank holidays per year (pro-rata for part time) rising by 1 day per year up to a maximum of one working week. A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover. Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion). Employee Assistance Programme. "Hapi" Benefits App with multiple discounts. Cycle to work scheme. What skills/behaviours do you need to be a Wayleave Officer? Experience of coordinating property access projects and working with third parties to deliver these. Ability to identify underperformance early, to prevent the failure to meet project completion deadlines. Experience of working with customers, utilising excellent communication and negotiation skills. Attention to detail and a proactive approach to problem-solving. Ability to work independently and as part of a team. Strong organisational and time-management skills. Ability to build and maintain effective working relationships with a diverse range of stakeholders. Customer focus - able to see service provided through the customers’ eyes. Numeracy and literacy skills essential. IT literacy, confident in use of MS Office applications as well as the ability to use company operational software. Location The successful candidate will be required to live within a commutable distance to our Bradford or Peterborough office with potential for travel to other sites as required. We’re a keen promoter of agile working and encourage working from home, as long as we meet our customers’ needs. We’ll provide you with the equipment and software you’ll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider. Who are Accent? At Accent, we believe that everyone should have access to an affordable, sustainable, and safe home, and our work across the country aims to do just that. We’re a national organisation, but with a community focus. We were formed in 1966 and have grown in the time since, and now provide homes and services to over 40,000 customers. We understand the impact our work can have in creating better places for people to live by providing well-designed housing, which is in short supply, and building sustainable communities where people choose to live. We are proud of our Homes England Strategic Partnership, which allows us to build even more homes in areas of housing need. But we are not just about building new homes. We invest in our existing homes to make sure they offer our customers the very best in living standards by adapting to meet new ideas, environmental changes, new regulations for safety and security and modern technology to make them a home for life, in every way our customers need them to be. Caring for our customers also means caring for their environment. With our ambitious energy-efficient development plans, and our retrofitting projects which are modernising our current homes; we are putting sustainability at the fore so that we can drive value for customers now and in the future. As anchor institutions in the communities where we work, it’s important we leverage partnerships and seek opportunities for customers that provide the foundations for better living. We build relationships which accelerate and advance our work to ensure customers are supported if they need it and can be happy living in their homes. Our new operating model puts our colleagues in the heart of our communities. We are committed to building strong relationships with our customers and we work alongside them to co-curate the services we deliver. We never stop evolving – we are ambitious and driven and understand that great performance is a product of an inclusive and supportive environment, where colleagues can thrive and achieve their best. With a new people strategy and corporate strategy which will sets out our commitments from 2024-2027, it’s an exciting time to join Accent. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: "PeopleServicesaccentgroup.org". Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. We are excited about our future and if you are too, we’d love to hear from you.