General Manager – Contract Catering
Prestigious B&I Venue - South East London
Salary £50,000 - £53,000 + Excellent Benefits & Perks
Monday to Friday
Are you a commercially minded hospitality leader with a passion for driving sales and delivering exceptional client experiences?
Our client—one of London's premier catering and hospitality providers—is seeking a dynamic General Manager to lead their flagship B&I venue operation. This high-profile role oversees a £2.5 million account and a team of 15, with a strong focus on commercial performance, client satisfaction, and business growth.
This is more than just an operational role—it's an opportunity to drive revenue, shape strategy, and elevate standards in one of the most exciting venues in the region. You'll have the freedom to innovate, build lasting client relationships, and contribute to the continued success and expansion of a growing business.
What You'll Be Doing:
* Lead, motivate, and inspire a high-performing team to deliver outstanding hospitality across all service areas—hospitality, conferencing, and events.
* Take full commercial ownership of the venue, ensuring profitability while maintaining premium service standards.
* Drive sales and revenue growth by identifying upsell opportunities, nurturing client relationships, and delivering creative F&B solutions.
* Champion operational excellence and enhance client retention through world-class service delivery and tailored offerings.
* Spot trends, respond to market demands, and keep your venue ahead of the competition.
What We're Looking For:
* A forward-thinking, entrepreneurial leader with a background in premium events, hospitality, or conference venue catering.
* Proven ability to grow revenue, manage large budgets, and exceed commercial targets.
* A natural communicator with exceptional relationship-building skills and a customer-first mindset.
* Creative, energetic, and driven—able to bring fresh ideas to the table and keep your team engaged and aligned with company goals.
* A genuine passion for hospitality and the ability to balance operational detail with big-picture thinking.
This is a standout opportunity for an ambitious General Manager who thrives on challenge, delivers results, and wants to make a real impact in a high-profile venue.
AMRT1_UKCT