Based 5 days per week from office in South Manchester technical support, pre-sales and technical account management role engaging with developers within enterprise accounts product suite is cybersecurity and penetration testing platform assisting with deployments in both cloud and on-premise environments cross-sell and up-sell investigate bug reports report to the Head of Technical Support track record in either pre-sales, technical support or technical account management essential that have a track record within the cybersecurity arena degree educated (IT, software engineering or a technical discipline) commutable to South Manchester office 5 days per week prestigious office location with gym, free breakfast and lunch leading edge technology market leading software vendor expanding to new office locations in both the UK and USA excellent reputation