1. To be first point of contact for managers, staff and employees to the Pharmacy Department. This includes dealing with visitors to the department. 2. To provide administrative support to the Pharmacy Administration Manager, Pharmacy Office Manager and Lead Pharmacist for Education and Training. 3. To be aware of sensitive and confidential issues when they arise and to handle/deal with them in the correct and appropriate manner. 4. Organise and maintain filing systems and ensure filing is completed in a timely manner. 5. To assist with the confidential management of personnel records, including prompt filing, ensuring accurate recording of all documentation and compliance with GDPR when required by the Pharmacy General Office Manager. 6. To sort and open incoming mail and distribute correspondence as appropriate. 7. To create and maintain spreadsheets, databases and other forms of computer or manual records for purposes such as recording information about activity and performance as directed. 8. Maintain diary facilities (electronic) in relation to appointment making, answering queries and telephone work. 9. Arrange meetings, managing diaries and resolving conflicting entries, and send invites. 10. When required, to provide administrative support for meetings, producing minutes, preparing agendas and papers, and sending meeting invites in a timely manner. 11. To send DMS Referrals / Pharmoutcomes to Community Pharmacies and GPs in line with Trust policies and procedures. 12. To maintain adequate stock levels of stationery and forms and place orders as necessary, including ad hoc procurement requirements. Follow through with receipt and invoice verification. 13. Assist in the review and set-up of existing and new maintenance contracts (under the instruction of the Senior Managers) and co-ordinate servicing of Pharmacy equipment ensuring the completeness and accuracy of all contract records. 14. Provide general clerical duties including general typing, photocopying, scanning. 15. To work with the General Office Manager and senior pharmacy staff with regards to the introduction and development of any processes and procedures required. 16. Deputise for the General Office Manager during periods of absence including sickness, annual leave or training which for short periods of time throughout the year (with support and guidance from seniors when required). 17. Prioritising workload, working on own initiative as far as possible and ensuring work is carried out in specific timescales, meeting both Trust and Government deadlines. For longer periods of cover, acting-up arrangements may be put in place. 18. To ensure FP10 documents have appropriate tracking records in place in line with Controlled Stationery guidelines. Fir further details please see the attached JD & PS