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As part of the Big Fang Collective group, Golf Fang has 18 immersive holes, surrounded by bespoke street art, DJs, cocktails and street food. We are not your average crazy golf course! Our teams pour so much passion into making our guests' experience unforgettable. Our culture is built on working with all members of society and local communities to create an authentic and diverse culture full of ideas, and we thrive on exploring the art of the possible. We are on a mission to change the way the UK enjoys itself, so if you want to collaborate and take part in jaw-dropping guest experiences, apply now!
About the role
As Front of House Manager, it is your role to be an efficient and effective member of the management team, supporting the General Manager with recruiting, training, and developing a strong front of house team ensuring compliance. You will need to be the bearer of standards, creativity, and quality across brands and responsible for the continuous development of the standards in the venue through training, people management, reviewing of products, and ensuring the general upkeep of maintenance and cleanliness. You must be fully versed as a Duty Manager and confident in venue management and cash handling.
Responsibilities
* Experience in managing a front of house service.
* Knowledge of sales processes and team motivation.
* At least 6 months of managerial experience in leading a front of house role.
* Experience in a multi-site unit, managing multiple locations.
* Food safety and hygiene qualifications.
* England & Wales Personal License.
Full training on brand values, products, and service standards will be provided to any individual successful in this process.
Our Sicker Than Yo Average Offer
* Free golf and 50% off drinks at all venues for employees, along with great discounts for family and friends.
* Private Medical and Life Insurance following successful probation.
* 24/7 access to a free, confidential BUPA employee assistance programme.
* Flexible benefits programme including Perks at Work, Gym Discounts, and Cycle2Work.
* Access to trained mental health first aiders across the business plus the opportunity to become trained yourself.
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