About us Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better. Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives. Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives. About the Service - Women and Children's Services We run services and dedicated women’s centres for those who are at risk or struggling with challenging circumstances, including women in the criminal justice system and those with experience of trauma, selling sex or sexual exploitation. We understand that women and girls have experiences which are different to men and can experience vulnerabilities that are specific to their gender. Childhood abuse and domestic abuse are common features in the lives of the women we support which impact on their health and wellbeing. Underpinning all our services is an in-depth understanding of trauma and a focus on recovery, resilience and community integration. About the Job The Housing Management worker is a key member our Women’s Services team in York providing a holistic housing and support service for women experiencing homelessness and multiple unmet needs including Domestic Abuse, substance use, exploitation and offending behaviour. This role involves working within the York area providing support to colleagues and individuals residing in women’s safe accommodation managed by Changing Lives. Working within the values and ethos of Changing Lives, the Housing Support Worker will demonstrate a commitment to work in an environment where people’s preferences and concerns are listened to and acted on in a timely and professional way and expectations are sensitively managed. You will Interact with women supported by Changing Lives Services, offering emotional and practical support, and advising them so they are able to stabilise their situation, and access appropriate services and support whilst working closely with colleagues from York Women’s centre and multi agencies to empower women to live a life free from abuse.