About the role
Accountable for the delivery of Maintenance in Tesco and OneStop stores within a defined geographical area. Managing a team of circa 16 multi skilled technicians including HVAC, Electrical, Mechanical, Building, Refrigeration and IST's. Working collaboratively with all functions inside Property and our external contractors.
You will be responsible for
* Delivering great standards across the estate.
* Putting community, customer, and planet at the heart of everything I do.
* Building effective relationships and communication across all functions and with key stakeholders.
* Attending SD and AM Meetings, working day to day with store retail managers.
* Delivering change across business areas to consistently deliver performance, and improve productivity.
* Delivering great results with year-on-year improvement.
* Driving problem solving, identifying key issues, and developing effective solutions.
* Managing the workload and capacity of my team.
* Forecasting and managing my budgets effectively, always being cost conscious.
* Locally managing contractor’s performance on site to ensure first fix.
* Collaborating with the rest of the business to ensure the solutions are truly co-developed and owned at a local level.
* Developing, leading, and coaching a high performing team, giving them the opportunities to be their best.
* Effectively using the insight developed to shape strategic thinking and identifying potential opportunities.
* Being a custodian of Health and Safety.
* Driving the diversity and inclusive agenda throughout my team.
* Delivering KPI's and implementing improvement plans when they are not achieved.
* Escalation management.
* Ensuring that all legal and compliance standards are met as a minimum and exceeded where possible.
* Delivering great brand through the team, uniform, vans, and work standards.
* Driving the team through the Maintenance Pathway to business required levels.
You will need
Operational skills relevant for this job:
* Communication and stakeholder management.
* Lead a diverse and remote team.
* Building internal and external networks.
* Analysis of data to achieve timely decisions.
* Financial competency.
* Computer literacy – EAM, Office 365.
* Change management.
* Problem solving and root cause analysis.
* Influencing skills.
Experience relevant for this job:
* Previous Technical and Maintenance Engineering Experience.
* Experience in a similar scale remote facilities or maintenance business.
* Demonstrated operational success in people leadership and development.
What’s in it for you
We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:
* Annual bonus scheme of up to 20% of base salary.
* Holiday starting at 25 days plus a personal day (plus Bank holidays).
* Private medical insurance.
* Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution.
* Life Assurance - 5 x contractual pay.
* 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
* The right to request flexible working from your first day with us.
* Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
* A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online.
* Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home.
* Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
* Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.
About us
At Tesco Property – Maintenance, it’s our people that make us one of the leading retail maintenance providers in the UK. We operate in over 3,500 Tesco and One Stop stores, distribution centres, Tesco banks and head offices, to deliver first class maintenance and engineering solutions and support.
With our comprehensive induction and our technical competency plan, we invest in training for our field colleagues to have the right level of skills and expertise for each role to work safely and provide first-rate asset management across our estate. We create a culture where every colleague is competent, motivated and professional, maximising the level of support we offer to Tesco stores.
From multi-skilled to technically-savvy technicians, we’ve got it covered. Our Operations and Maintenance Managers span the entirety of the UK; technically-minded individuals who support our field engineers to get the job done. Our Engineering team work to introduce a broad spectrum of award-winning new technological initiatives; from compliance testing to refrigeration, security to sustainability.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.
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