Unlock your potential with an exciting opportunity to become an Internal Account Manager for a leading FMCG company. This role offers the chance to work within a dynamic team, focusing on customer satisfaction and account management. With a strong emphasis on professional development and a supportive work environment, this position is perfect for those looking to advance their career in a fast-paced industry.
What You Will Do:
- Establish and develop relationships with both new and existing customers to understand their needs and ensure satisfaction.
- Handle purchase orders meticulously from input to updates, maintaining the order book to support On-Time-In-Full delivery.
- Proactively manage customer orders, providing timely updates and resolutions to any issues.
- Take ownership of customer complaints, ensuring quick and efficient resolution.
- Support the External National Account Managers in customer reviews and achieving targets.
- Update and maintain internal systems with relevant information to ensure data integrity and team accessibility.
- processing orders on the system, checking on customer forecast, stock availability
What You Will Bring:
- Proven experience within a B2B environment.
- Strong relationship-building skills, with experience in managing customer interactions via phone, email, or face-to-face.
- Excellent organisational skills, with the ability to work in a fast-paced environment to tight deadlines.
- Outst...