Customer Account Manager - Fresh
Location: West Midlands (Office-based 3 days per week, remote for the remaining days)
Reports to: Head of Sales
Industry: Fresh, Retail
We are currently seeking a proactive National Account Manager on behalf of a leading food company, well-known for supplying fresh food to top UK retailers. This role offers a flexible working arrangement, with three office-based days per week and the remaining days remote.
Key Responsibilities:
* Collaborate closely with the sales team to achieve and exceed annual sales and gross margin targets.
* Manage and develop strong relationships with designated customers, ensuring exceptional service and deep understanding of their needs.
* Work alongside technical, procurement, and finance teams to drive performance, ensuring sales and margin goals are met or exceeded.
* Position the company as the leading and preferred partner for organic products across all retailers
Qualifications & Skills:
* Minimum 3 years of experience in account management, ideally within the fresh grocery or FMCG industry.
* Strong negotiation and relationship-building skills.
* Proven experience with data analysis, pricing strategy, and customer planning.
* Excellent time management, with the ability to work to critical deadlines in a fast-paced environment.
* Proficient in Microsoft Office, especially Excel; familiarity with data input and system management.
DE&I
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