We are looking for a Training Manager to lead the training for our team for our ERP change to Microsoft Dynamics 365 Business Central on a FTC.
You will design, deliver and evaluate training for our colleagues on Business Central, equipping our colleagues to use the system with confidence. This will involve national travel.
Key Accountabilities:
* Complete a full training needs analysis across all departments/roles and assess current skills gap.
* Develop and execute a comprehensive training plan, ensuring all end users are proficient in system functionality and adopt new ways of working.
* Collaborate with key stakeholders to ensure successful design of role-specific learning paths.
* Use a variety of learning methodology to create engaging and impactful training solutions and resources that accommodate varying learning styles and levels of IT/system experience.
* Creation of training materials (e.g., user guides, video tutorials, e-learning, FAQ), delivery of classroom learning and post-go-live support.
* Quality assure and evaluate the impact of all learning solutions throughout implementation, utilising all available data to refine the approach as needed.
* Work closely with the business and stakeholders to align training content with operational challenges and industry best practice.
* Experience in ERP implementation training - developing and delivering systems change training programmes.
* Experienced in using or delivering training for Microsoft Dynamics 365 Business Central.
* Experience in B2B distribution operations.
* Online learning creation/LMS.
Role Close Date: 16 April 2025 (please note the role may close early if we receive sufficient quality applications).
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