Job Description
Operations Specialist - London - Earn up to £15/h - Apply Now!\n\nAt Job&Talent, we're looking for a motivated and organised Operations Specialist to help manage our day-to-day customer/external support, with a focus on responding to inbound emails. This is a great opportunity for someone with strong communication skills and a passion for helping people.\n You'll be the first point of contact for many of our external stakeholders and play a key role in making sure they have a smooth, positive experience with us.\n\nShift Patterns:\n\nMonday - Friday, 9am - 6pm\n\nPay Rates:\n\n£15/h\n\nAs an Operations Specialist, you will need to have:\n\n1 year of experience in a customer service, admin, or support role (or similar)\n\nStrong written communication skills\n\nA friendly, helpful attitude and a willingness to learn\n\nGood organisation and attention to detail\n\nComfortable using email and basic tools (like Google Workspace or Microsoft Office)\n\nBonus: experience with customer support platforms (like Zendesk)\n\nImportant:\n\nYou must be able to commute to both offices Tottenham(N17) and Bermondsey(SE16)\n\nRole of an Operations Specialist:\n\nRespond to emails in a timely, friendly, and helpful way\n\nTrack and manage incoming support requests, making sure nothing gets missed\n\nHelp resolve common issues and questions from stakeholders\n\nWork with the wider team to report problems or suggest improvements to our operational processes\n\nEffectively follow support resources and internal guides\n\nSupport other operational tasks as needed\n\nBenefits of working with us as an Operations Specialist:\n\nOpportunity to contribute to a startup's growth\n\nWork alongside a vibrant and motivated team\n\n28 days of holidays\n\nOpportunities for professional development and advancement\n\nWeekly compensation\n\nPension scheme\n\nMortgage references\n\nLocation: London (SE16 and N17 )\n Duration: Ongoing\n\nThis is an amazing opportunity if you are looking for Operations Specialist jobs in London.\n\nSign your contract with Job&Talent for great working benefits and professional stability.\n If you are interested in the above role, please click apply and one of our team members will get in touch with you shortly!\n\nIf you are looking to contact our onsite team, please visit the site locator on our website.\n\nJob&Talent do NOT charge any fees for our services.\n\nJob&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers