As a Project Manager at BNS, you will take full responsibility for the successful delivery of small, medium, and large-scale property maintenance and development projects, including insurance-related works. From project initiation to final completion, you will oversee all aspects of the project lifecycle, ensuring that timelines, budgets, and service level agreements (SLAs) are met. You will manage teams of engineers, coordinate with clients, and ensure that every project adheres to the highest standards of quality, safety, and efficiency.
A critical aspect of this role is maintaining strong relationships with clients and stakeholders, ensuring that communication remains clear, open, and effective throughout the project. You will lead the project planning process, develop schedules, and create and update Gantt charts and project trackers to monitor job status and key performance indicators (KPIs).
Additionally, you will play a key role in recruitment efforts for the project teams and take part in the emergency response rotation to handle urgent client needs. Your ability to manage resources effectively, maintain high safety standards, and provide leadership and support to your team will be essential in ensuring the smooth and timely completion of all projects.
This role requires strong organisational skills, attention to detail, and the ability to thrive in a fast-paced environment while managing multiple projects simultaneously. Your leadership will be vital in ensuring that BNS delivers outstanding results for clients, in line with our commitment to quality and excellence.
Key Duties and Responsibilities:
1. Project Planning and Scheduling:
1. Develop detailed project plans, including defining the scope, resources, timelines, and deliverables.
2. Regularly update and adjust schedules to ensure projects remain on track and meet deadlines.
3. Create and maintain project Gantt charts to visually track progress and ensure project timelines are adhered to.
4. Manage insurance-related projects, ensuring compliance with insurance requirements and timelines.
2. Client and Stakeholder Management:
1. Consulting with internal and external clients to understand their requirements for refurbishment, construction, and maintenance projects.
2. Serve as the main point of contact for clients, ensuring expectations are met and projects comply with agreed service level agreements (SLAs).
3. Liaise with insurance companies and loss adjusters to ensure smooth project execution in line with insurance guidelines.
4. Provide regular project updates to stakeholders, addressing any concerns or changes.
5. Build and maintain strong relationships with clients, ensuring a high level of client satisfaction.
3. Team Coordination and Management:
1. Oversee and manage teams of engineers and on-site personnel, ensuring that all tasks are aligned with project objectives.
2. Conduct regular meetings with teams to track progress and resolve issues promptly.
3. Conduct regular 1-to-1 meetings with engineers to monitor their performance, address any concerns, and provide guidance and support.
4. SLA and Contract Compliance:
1. Ensure that all project activities meet contractual requirements, SLAs, and insurance guidelines.
2. Manage scope changes effectively, ensuring any adjustments are communicated and their impacts assessed.
5. Health and Safety Compliance:
1. Ensure all relevant health and safety regulations and policies are adhered to throughout the project lifecycle.
2. Conduct regular site inspections and audits to confirm compliance with health and safety standards.
3. Implement safety measures and protocols to mitigate risks to team members and ensure a safe working environment.
6. Quality Control and Sign-off:
1. Review and approve completed works, ensuring they meet agreed standards and specifications.
2. Conduct post and during project evaluations to assess quality, timelines, and client satisfaction.
7. Budget and Cost Management:
1. Monitor project budgets and expenditures, ensuring they remain within agreed limits.
2. Prepare financial reports, including cost forecasts and budget performance updates, for internal and client review.
3. Manage risk, value engineering, and cost control measures.
4. Identify and assess potential risks that could impact project budgets or timelines.
5. Implement strategies to mitigate risks and ensure project continuity.
8. Project Tracking and Reporting:
1. Maintain accurate and up-to-date project trackers, detailing job status, key milestones, and key performance indicators (KPIs).
2. Ensure regular updates are made to project trackers to accurately reflect the current status of jobs and performance metrics.
9. Recruitment:
1. Assist with defining job specifications and requirements for open positions related to project teams.
2. Collaborate with the HR department and external recruiters to ensure alignment with company standards for new hires.
3. Participate in reviewing CVs and conducting interviews for project-related roles.
10. Emergency Response:
1. Participate in an on-call rotation to handle emergency works and urgent client needs outside of regular working hours.
11. Documentation and Reporting:
1. Maintain accurate project documentation, including contracts, schedules, health and safety reports, insurance documents, and completion reports.
2. Provide detailed project reports to management, clients, and insurance companies as required.
Working Hours:
Monday to Friday, 08:00–17:00, with a 30-minute lunch break. Additional out-of-hours work may be required based on project demands.
Qualifications and Experience:
* Proven experience as a Project Manager within property maintenance and construction.
* Demonstrated success in managing projects from start to finish, ensuring timely and on-budget delivery.
* Strong understanding of SLAs, timelines, and budget management.
* Experience working with multidisciplinary teams, particularly engineers.
* Excellent communication, negotiation, and leadership skills.
* Proficiency in project management tools and in Microsoft Office Suite, particularly Excel for project planning, financial tracking, and reporting.
* Membership in professional bodies such as the Association for Project Management (APM), Chartered Institute of Building (CIOB), or Royal Institute of Chartered Surveyors (RICS).
BNS:
Are you ready to take the next step on your career journey? BNS is a leading property services company based in Bristol, South Gloucestershire, serving developments across the south of England and Wales.
At BNS, we’re dedicated to providing independent, tailored solutions to our clients and offer comprehensive property services including residential block management, facilities management, property maintenance, property development, and health and safety.
We are proud to be an equal opportunities employer and work hard to ensure that our work environment is a harmonious and rewarding one.
Joining our team comes with an array of benefits designed to support your career growth and personal well-being, including:
* Company vehicle
* Discretionary bonuses
* Minimum of 32 days holiday (including bank holidays)
* 1 wellbeing day per year
* Access to employer funded qualifications and training support
* Overtime opportunities
* Employee Assistance Programme (EAP) (for all staff and dependants from day 1 of employment, to include 24/7 advice line and confidential counselling sessions and wellbeing app and resources)
* Annual salary reviews
* Company pension scheme
* Career progression opportunities for those who excel in their role
* Employer funded social events throughout the year
* Free parking
* Wellbeing champions with staff focused wellbeing enhancements
Ready to find out more? Join BNS and be part of a team that values your talent.
How to Apply: Please email your CV and cover letter to hr@bns.co.uk
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