Leisure and Tourism | Accommodation Manager | Northampton| Permanent/Full Time
ACCOMMODATION MANAGER
Box Leisure: “The Cutting Edge of Leisure Careers”
Location: Northampton
Salary: £30,000
Hours: Full Time
Duration: Permanent
We are looking for an amazing Accommodation Manager for our clients at one of their top holiday Parks in the Northampton.
You will be responsible for the efficient running of the Accommodation department and managing a large team of individuals. The Accommodation Manager is accountable for ensuring high standards of cleanliness are delivered across all accommodation offerings. You will be required to manage stock to achieve budget controls and maximise opportunity to exceed targets. You will identify, plan, and deliver training to enhance the service standards provided to our guests and owners.
Prepare and organise all aspects of guest’s accommodation requirements
Lead a team to deliver high accommodation standards through cleaning and maintenance
Operate an organised linen management process to control stock levels and costs
Monitor accommodation quality ensuring that the customer experience exceeds expectations, and all operating standards are achieved
Review guests’ feedback and implement processes to increase guest scores
Control stock room management across all areas such as linen, inventory and equipment to ensure budgets are adhered to
Linen management processes are followed with positive supplier communication
Accommodation wage budgets are understood and managed to achieve the targeted cost per clean. Set corrective action if costs are uncontrolled.
To liaise with the holiday sales team daily to keep up to date with booking information.
Be responsible for all health and safety within the department complying with the legislation and Park procedures.
Proactively support in the development of all accommodation team members, ensuring that any training requirements are met.
On occasion you may be asked to perform additional duties or duties unrelated to your role after appropriate training has been given. WHAT WE ARE LOOKING FOR
Previous experience of managing or supervising a large team.
Role modelling effective leadership behaviours. Team, customer and KPI focused individual with the ability to achieve.
Ability to work and enjoy a fast paced and high-pressure environment.
Experience of effectively managing a budget and rota system.
Competent understanding of IT systems
Good understanding of Health and Safety.
Experience of taking accountability and responsibility for personal and team development.
Strong leadership and development skills.
Excellent communicating and influencing skills.
The ability to inspire others to deliver outstanding customer service.
Commercial awareness and business acumen.
Desire to strive for success and achieve more.
Contact James at Box Leisure for more information
Email: (url removed)