Role - Customer Service Executive c£27.5k (6 month Fixed Term Contract - could become permanent) Excellent Benefits ESTABLISHED GROWING BUSINESS EXPERIENCE IN A FAST PACED SALES / CUSTOMER SERVICE ENVIRONMENT ADVANTAGEOUS INITIALLY 6 MONTH CONTRACT (COULD BECOME PERMANENT) MONDAY - THURSDAY 8.30am - 5.00pm and FRIDAYS 8.30am - 4.30pm Our client is a leader in their field and due to continued growth, have 6 month fixed term contract for an experienced Customer Service Executive. The role could become permanent or extended dependent upon business performance. The role is varied and in a fast paced working environment. Duties and Responsibilities Deliver excellent Customer Service to all customers Generate and process orders through email/telephone customer contact to deliver the monthly targets as set by Account Managers and Sales Directors for the UK and Other Markets. Utilise CRM system (when implemented) for recording and planning; orders, actions, complaints, opportunities and general communication. Office based point of contact for customers to support and answer queries. Provide overview on sales vs budget in daily meetings. Activate promotions with customers agreed by the sales team. Generate good relationships with the account managers. Operate the Warehouse Management System to ensure the smooth running of the process. Skills and Experience Must have an entrepreneurial Spirit Excellent communication skills Self-motivated and pro-active Excellent organisation and interpersonal skills Strong skill set on PC; Outlook (or equivalent), CRM, PowerPoint, Excel. High level of tenacity and resilience if you feel you have the skills and experience necessary, please upload your CV in the first instance