Job Description
Are you an IT professional with a service desk background looking to step into a more strategic role? Do you have experience in the real estate sector and a passion for aligning technology with business needs? If so, we have the perfect opportunity for you!
Ensure you read the information regarding this opportunity thoroughly before making an application.
We are looking for a Junior IT Business Partner to act as a bridge between our IT team and business stakeholders. You'll leverage your technical expertise and industry experience to help shape IT strategies, enhance system efficiencies, and support business growth.
Key Responsibilities
* Act as the primary liaison between IT and business teams, ensuring technology aligns with business objectives.
* Gather, analyze, and document IT requirements from stakeholders within the real estate sector.
* Support the implementation of IT solutions, ensuring they meet operational needs and enhance efficiency.
* Utilize your service desk background to troubleshoot technical challenges and support process improvements.
* Collaborate with IT teams, vendors, and third-party providers to optimize technology solutions.
* Assist in data analysis, reporting, and insights to support informed decision-making.
* Provide training and guidance to end-users on new systems and technology adoption.
* Contribute to IT strategy and digital transformation initiatives within the business.
About You
* Previous experience in an IT service desk or technical support role.
* Knowledge and experience within the real estate sector (eg, property management, estate agencies, or real estate investment firms).
* Strong analytical and problem-solving skills with a keen interest in IT-business alignment.
* A proactive, adaptable, and solutions-focused mindset.
* Understanding of business analysis, IT service management, or project coordination is beneficial.
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