N-compass operates across the North of England to help people regain control of their lives, providing hope and a sense of purpose, through the provision of Car ers, Advocacy, Wellbeing, Counselling and Volunteering Services. Location of position Knowsley / Merseyside Purpose/Summary of role To provide one-to-one support to adults who require low level support and signposting to other agencies. Support adults to develop skills to feel empowered to self-advocate Engage with Volunteer Coordinator to develop skills relevant to the role. Maintain accurate case notes Engage with supervision and support. Description of tasks Provide short term one to one support to clients, around health and wellbeing / signposting to other agencies where required. Support clients; face to face / via telephone or via video call. Maintain accurate and appropriate records via our case management system Make phone calls, write letters and send emails as part of your client work. Attend regular supervision with our Volunteer Hub team. Commit to attending relevant training. Time commitment Minimum half a day per week Desirable 7-14 hours per week Commitment for at least 6 months. Desirable skills and qualifications A passion for working with vulnerable people. Ability to maintain appropriate boundaries Empathic nature Friendly and approachable Good written and verbal communication skills. Experience of using Microsoft Office e.g. Word, Excel, Outlook Training and support Induction training Safeguarding training. Lone Working Training and access to Orbis lone working management system. The offer of regular mentoring sessions with frequent welfare check. Regular 1-1 meetings with mentor. Option to progress onto Level 2 Advocacy training after successful completion of 6 months volunteering. Reimbursement of expenses Out-of-pocket expenses, such as mileage, will be reimbursed. Mobile phone and Laptop will be provided for use during your role. Benefits To be able to make a difference to the life of a vulnerable adult living in your community. Add skills to your CV. Develop new skills and experience in a variety of areas. Boost to own wellbeing. Contact Email volunteeringn-compass.org.uk for more information Application process Initial contact and application form DBS check (funded by us) References x 2 Safeguarding training (online) Induction training Shadowing opportunities n-compass is an equal opportunities employer, if you requite any reasonable adjustments to enable you to apply for this role, please contact hrn-compass.org.uk. Successful applicants will be required to undergo an enhanced DBS check (formally CRB) Registered Charity Number: 1128809