Main area Administrative and Clerical Grade NHS AfC: Band 8a Contract Bank: 6 months Hours Flexible working - 0 hours per week (varied hours available up to 37.5) Job ref 331-K12350125
Employer University Hospitals of Morecambe Bay NHS Foundation Trust Employer type NHS Site WGH Town Kendal Salary £53,755 - £60,504 pa Salary period Yearly Closing 26/01/2025 23:59
Bank - Patient Safety Incident Response Framework Learning Response Lead
NHS AfC: Band 8a
"Creating a great place to be cared for and a great place to work"
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Job overview
The Post holder will act on behalf of the Head of Patient Safety and Complaints to investigate serious patient safety incidents occurring within the Trust, ensure effective support and engagement with affected persons including staff, patients, families and carers.
Identify learning from those investigations and support clinical and corporate services to make improvements in quality and safety.
Responsible for undertaking and leading the investigation process for a concurrent number of allocated serious patient safety incidents across the Trust, many of which will be characterised by high levels of complexity, sensitivity, contention and may contain distressing information.
To deputise for the Head of Patient Safety and Complaints as and when required.
Main duties of the job
1. Oversee and support investigations of highly sensitive/complex matters and present findings in line with the Patient Safety Incident Response Policy.
2. Utilise a wide range of investigation techniques to analyse complex evidence and apply human factors/ergonomics analysis to incidents.
3. Monitor, review and report on changes which are implemented as part of the PSIRF work programme, ensuring that lessons are learnt and promoting a pro-active learning culture that encourages effective communication with all members of the multi-disciplinary teams.
4. Prepare complex written investigation reports and advise the Director of Governance and Assurance, Associate Director of Governance, Chief Nursing Officer and Chief Medical Officer on the quality, suitability and effectiveness of completed investigation reports.
5. Develop carefully considered recommendations from serious incident investigations which will lead to organisational learning and the prevention of recurrent incidents.
6. Ensure that events reported are analysed for trends, and issues identified in each action plan, where appropriate, are populated onto the Risk Register maintaining an effective monitoring process, whilst ensuring all elements of the risk management strategy are followed.
7. Co-ordinate the production of reports on patient safety/PSIRF for internal groups and reporting/assessment requirements of external bodies.
Working for our organisation
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Detailed job description and main responsibilities
To read more information about the advertised role and the main job duties/responsibilities please open the job description and person specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay by visiting our website https://www.uhmb.nhs.uk.
Person specification
Education and Qualifications
* Masters Degree or equivalent level of theoretical and practical knowledge gained from experience and/or post registration study.
* Member of relevant Professional Body or relevant NHS experience.
* Evidence of post qualification experience at a specialist level.
* Post graduate management training or qualification or equivalent.
Experience
* Significant NHS experience in either clinical practice or management of clinical governance functions.
* Evidence of highly developed written and oral communication skills in English in a variety of settings.
* Evidence of involvement in assurance reporting or service improvement.
* Guideline/policy.
* Clinical Audit.
* RCA/Safeguarding/Ulysses.
Skills, ability and knowledge
* Proven ability to develop teams and maintain constructive working arrangements at all levels and with all disciplines.
* Understanding of Information and Communication Technology systems and application.
* Ability to think quickly, assess complex managerial/clinical situations and make decisions upon that information.
* Understanding of legal responsibilities within the role.
* Ability to comply with the Trust’s policies.
Personal Qualities
* Ability to travel as required.
* To demonstrate flexibility in approach to work patterns.
The Behavioural Standards Framework
Everybody’s responsibility in everything we do.
PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL.
The Trust promotes flexible working opportunities wherever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be Effortlessly Inclusive.
The trust operates a No Smoking Policy.
Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview.
We reserve the right to close a job advert early where sufficient applications have been received.
The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert.
If the post is subject to Disclosure & Barring Service checking, (formerly CRB) a charge of £49.50 for Enhanced and £21.50 for Standard clearance and additional to this a £4.90 administration fee will be made to the successful candidate(s). This currently only applies to roles Band 6 and above and Medical & Dental posts.
Anyone newly appointed to the trust under the Agenda For Change contract will be subject to the completion of a satisfactory 6 month probationary period. This will give the new staff member an opportunity to become familiar with the role and working environment.
We have introduced a new system called Pre-Onboarding, specifically to support you right the way through to your first few months in your new role with us at UHMB. This bespoke site has lots of useful information to help you settle into your new role including: what to expect from the recruitment clearances process, where to get a uniform, when you'll get paid etc. To access click on this link https://www.uhmb.nhs.uk/uhmbt-pre-onboarding.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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