Suffolk County Council is different. We're a modern, flexible, and forward-thinking organisation that's constantly evolving to meet the changing needs of our communities.
As a Business & Finance Administrator with us, you'll enjoy a dynamic work environment where your ideas are valued, your potential is nurtured, and your work makes a tangible difference. Ready to reimagine what your career could be?
Join our dynamic team and become a key player in our social care financial operations! We're seeking a proactive individual with strong interpersonal and communication skills to take on the role of Business and Finance Administrator.
Your role and responsibilities
In this fast-paced, high-pressure environment, you'll have the opportunity to showcase your expertise by liaising with Care Providers, ensuring accurate and timely payments in accordance with our established processes and policies. As a systems expert, you'll play a crucial role in supporting our social care teams, while also taking on the responsibility of delivering tasks efficiently and managing complex workloads with autonomy.
Your responsibilities will include supporting our Area Business Manager, Business and Finance Officers, and the rest of the team in delivering financial and business functions. You'll act as the first point of contact, resolving financial and business performance process queries with ease. Additionally, you'll undertake a range of complex financial duties and queries, supporting the delivery of income and payment services within tight deadlines.
If you thrive in a collaborative environment, possess excellent communication skills, and have a passion for financial operations, we want to hear from you! In this role, you will be part of a locality-based team where you will be supporting the Area Business Manager who is responsible for all Administration teams and sites within their locality.
1. As part of our team, you will work towards the Suffolk County Council's Vision and ASC priorities to promote better outcomes for residents of Suffolk.
2. Our team is responsible for supporting some of the most vulnerable adults in Suffolk, offering services such as social services, occupational therapy professionals, helping people to maintain independence to stay at home, mental health and learning disability services, commissioning and contracting functions.
3. We work in a hybrid way and there is an expectation that you will work from the Sudbury office for at least 2 days per week, which will be agreed with your manager.
Empowering Everyone
We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation.
Application Process
Please upload a supporting statement answering the following questions (no more than 400 words per question):
1. Can you describe a situation where you had to manage multiple payment deadlines while ensuring accuracy? How did you organise your work?
2. Give us an example of when you had to learn a new electronic system or database. How did you approach learning it, and how long did it take you to become proficient?
3. Tell us about a challenging situation where you had to demonstrate resilience under pressure. How did you handle it?
4. Give us an example of a time when you identified an opportunity to improve efficiency in a financial or administrative process. What did you do?
Additionally, upload a CV (without name and personal details). Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
Minimum Requirements
Excellent IT skills, especially in Microsoft packages (e.g. Excel, Outlook, Teams) with the ability and willingness to learn new systems. Once you have the knowledge and confidence you will be delivering training on these systems.
Good customer service skills and able to understand customer needs.
A willingness to work flexibly as part of a team.
Excellent attention to detail and accuracy as well as an understanding of confidentiality and data protection requirements in the workplace.
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.
Safeguarding Commitment
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.
Benefits
In return, you'll enjoy:
1. Up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days.
2. Membership of a competitive Local Government Pension Scheme (LGPS).
3. Travel, lifestyle, health and wellbeing benefits.
4. Performance-related annual pay progression, in addition to an annual cost-of-living pay increase.
5. Training and encouragement to expand your knowledge.
6. A variety of career development opportunities across our organisation.
7. Diverse and active staff networks.
8. Flexible working options, with the right to request flexible working from your first day.
Plus lots more!
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