Salary: £60-80k
Location: London - a mixture of remote and hybrid working
Scope: (Part Time/Full Time - Perm/Contract)
We are Public Digital, a digital transformation consultancy. We help institutions that matter to thrive in the internet era. We apply the culture, processes, business models and technologies of the internet era to help teams build and run excellent services. Working with senior leadership and delivery teams alike, we operate globally, advising large organisations and governments on six continents. Our theory of change is: Digital. Teams. Work - we fundamentally believe transformation is about people, and that change comes from creating great teams and empowering them.
We’re a values-driven, ethical organisation and we articulate our ten positions on the Public Digital website. We only work with organisations that match our values.
Role Overview
We work globally and across governments, multilaterals, cultural institutions and the private sector. We are looking for exceptional people with a digital practitioner or consulting background to join our business.
Your experience will support the large, complex organisations we work with to lead in service-oriented approaches, transform services and deliver lasting change. You will build strong, pragmatic working relationships with leaders and their teams, and bring practitioner experience (for example, in product management, delivery, service design or another discipline).
Our client engagements involve coaching and supporting leaders, helping teams to deliver critical services at scale, developing strategies, and longer-term cultural transformation partnerships to improve capability and adapt ways of working in organisations.
We encourage our people to work across different regions and sectors to bring their expertise to different contexts and share approaches that can help organisations facing similar challenges.
What You’ll Do With Us:
* Lead large client engagements with accountability for delivery, impact, our teams, and commercials.
* Develop strong, proactive and highly trusted relationships with leaders and their teams. You’ll act as an advisor and coach, helping them to shape transformation plans and deliver measurable value.
* Mobilise teams for new client engagements and look after the health of our team and performance, including financial management.
* Facilitate delivery to a high standard and ensure we’re helping clients achieve their desired outcomes.
* Apply your expertise to help organisations dramatically increase their digital maturity, and to deliver better experiences for their users.
* Support partners and directors to seek further opportunities for us to provide value to clients, and proactively generate new leads.
* Contribute to the life and growth of Public Digital as a values-led business.
* Help to build a positive working environment within your project teams and the business as a whole.
We partner with large organisations going through fundamental changes in how they work and deliver services. We help them on their journeys and all that entails, which can be both inspiring and challenging work. At Principal level, it requires high quality judgement about when and how to support clients (drawn from your experience), resilience for the ups and downs of any transformation and empathy with the client and our team.
We’re Looking For:
* First-hand experience in service delivery and transformation initiatives in UK government or public interest organisations, including in the private sector.
* Experience leading consulting projects would be beneficial, but not essential.
* Strong understanding of best practice in digital transformation, especially in the UK.
* Ability to lead and empower teams to deliver excellent work, from start to finish.
* Experience of working in complex or challenging stakeholder environments, and being comfortable with ambiguity.
* Pragmatic and proactive approach to managing engagements and building relationships, including excellent levels of organisation and delivery management.
* An understanding of how teams work and collaborate, the dynamics of team delivery and how this is nurtured and developed.
* Self-starter; able to scope and lead projects independently.
* Excellent communicator, with an ability to express data and information in a clear, concise manner to a publishable standard, including articulating technical concepts.
What’s on Offer:
* Be a part of our amazing work culture, to read more about it please follow this link to our Careers page which gives more details about our culture, employees and benefits.
Important Note: Although this ad lists out what we look for in candidates, it is likely that we are missing other skills that you may have which could make you a great fit for our business. Research shows that female candidates tend to be less likely to apply to roles where they don’t check all the boxes over other genders. What we are therefore saying is if you feel you tick the majority of the boxes we have listed above, we would welcome an application from you as it never hurts to take a chance and apply!
We encourage early application as we reserve the right, if required, to close this role ahead of the date advertised.
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