Are you an organised and proactive professional with a passion for client care and team management?
We are looking for an Account Manager to join our team at Maid to Help Cleaning in Caerphilly!
You Key Responsibilities:
• Build and maintain strong relationships with clients through regular communication and quarterly site visits.
• Schedule rotas and ensure adequate holiday and sick cover.
• Work within allocated budgets and identify cost-saving opportunities.
• Liaise with supervisors and attend sites for new client setups.
• Collaborate with finance to ensure new clients are onboarded efficiently.
• Authorise stock orders and oversee site audits.
• Ensure all staff receive the necessary training and have the correct uniform.
• Conduct risk assessments and method statements.
• Oversee staff recruitment, interviews, disciplinaries, investigations, and probation reviews.
• Manage holiday requests, return-to-work procedures, and mileage claims.
• Assist with tenders and drive continuous improvement initiatives.
About You:
• Strong organisational and communication skills.
• Experience in client management, team leadership, and recruitment.
• Knowledge of budgeting and cost-saving strategies.
• Ability to conduct risk assessments and ensure health & safety compliance.
• A proactive approach to problem-solving and process improvement.
Role Details:
• Full-time position – working hours vary to meet client needs.
• Salary: £29,000 per year.
If you are an experienced Account Manager looking for a role where you can make a real impact, we’d love to hear from you!
Apply today!