Paved by performance, protection, and preservation COOLSPIRIT has been proving first-class support since 1998 giving them over 20 years’ experience in the field, they have won many awards for the dedication they have to the business with a 99% customer recommendation – who wouldn’t want to work in such a prosperous business?
Duties:
Within the apprenticeships, you will have a range of different tasks such as resolving technical issues and monitoring systems and software, handling tickets and so much more. If you are looking for a kickstart in IT, and want to be a part of a bubbly, fun, and supportive environment. This is the role for you!
What you’ll do at work:
* Provide 1st line support and manage IT issues
* Installing and configure hardware/software
* Monitoring servers
* Support with password resets and permissions
* Resolving technical issues effectively
* Learn how to use the IT tools and techniques required to fulfil the main duties and responsibilities of IT professionals in the workplace
Required Skills:
1. Windows experience, Building computers
2. Experience with computer components and how they work
3. Reliable and able to adapt and cope with new situations or change
4. Good at listening and comfortable when communicating with new people
5. Enthusiastic, willing to learn new skills and help others