Job Title: Sales Ledger Administrator Location: Salisbury Company: Fexco Property Services Type of Employment: Full Time, Permanent About this Role: We are r e c r u i t i n g for a p e rma n e n t Sales Ledger Administrator t o j o in o u r b u sy client a cc ount s d e p ar t m e n t, p l a y i n g a ma j o r role in our team dealing with all aspects of Client Account Billing. Main Duties and Objectives: Prepare budget packs, download reports, include applicable notes for PM review, process any adjustments highlighted during review process by PM/CRM or Director. Process all Annual Budget packs for posting / e-mailing to customers ensuring all associated checks and balances are completed so all demands are produced and correct. Liaising withthePropertyManagers with regards to budget and billing. Ensure the Budget tracker in Qube is updated at every stage of progress. Process all periodic invoices in line with the property leases within the 60-30 day timelines. Process all Ground Rent Demands in line with the property leases within the 60-30 day timelines. Process supplementary billing as and when required. Complete Tenant, Developer and Freeholder Recharges as and when required. Year Billing and Issuing of Completed Service Charge Account Prepare and issue Section 20B notices as and when required Ensure customer billing queries are dealt with to the company deadlines as part of a team to the highest standards. Escalating customer calls and e-mails as appropriate to PMs and Customer Service Teamas appropriate. Negotiating payment plans for property owners and bi-monthly payment reconciliations to ensure payments are made. Once Billing is completed for the month to carry out Credit Control functions. On rota basis responding to Client queries via phone calls in relation to Client Accounts matters and assisting with queries and complaints. Anyother adhoc duties.Working with the whole portfolio of the group to produce annual budgets as part of a team. Review and update records on Budgets received to be processed. Essential Skills: Intermediated level of Microsoft Word and Microsoft Excel. Excellent communication skills, both verbal and written. A c onf i d e n t a n d ass u r e d te l e p h o n e m a n n e r. Exceptional organisational skills and ability to work to deadlines. An effective and enthusiastic team player. Self-Mot ivated and target driven. S t r on g a t t e nt i o n t o d e t a i l a n d high level of a cc u ra cy. A b ili t y t o w o rk o n y o u r o w n i n i t i a t iv e. C apable of working under pressure during busy periods. A desire to help customers and deliver a very high standard of Customer Assistance. Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration. ADZN1_UKTJ