Rocasa Consultng are looking to recruit a experienced Housing Officer with cover a large patch of properties in covering Hertfordshire and Central Bedfordshire of 750 properties. You must have Driving licence and access to a car, all mileage piad from home address.
Find out if this opportunity is a good fit by reading all of the information that follows below.
Paying £210 per day
Working Hours are 9am - 5.30pm 37 hours per week Mon - Fri
Manage handover of all tenancy management exclude income, ASB and compliance
Patch of 750
Able to provide a local presence on patch
Good communication and general tenancy/housing management experience
Good IT skills, picks up systems easily
Excellent customer service, letter writing
Report household repairs and any communal block repairs or health and safety concerns
Deliver a tenancy management service tailored to the needs of our customers, including sign ups of new tenancies, and enabling amendments to existing tenancy agreements.
Contribute to service improvement and resident involvement to achieve resident satisfaction with services.
Develop and maintain effective internal and external stakeholder relationships to ensure our customers are the heart of what we do and the service we provide is excellent.
Conduct home visits and tenancy reviews and visits within a customer's first year of being a tenant and beyond
Refer concerns of safeguarding to the relevant agencies
Work alongside statutory agencies to encourage tenancy sustainment
Must Live in Patch so Herts, Central Bedfordshire Area.
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