Job summary As the Business Support Administrator you will work within the Business Support team, providing administration support to a range of functions whilst taking on other tasks to support the smooth running of the charity. Some areas you will support in are (but not limited to) facilities, IT and compliance. You will be producing accurate records, logs and schedules, maintain specific databases, co-ordinate the business support functions and service contracts such as telephones, alarm, IT cleaning and more. This is varied role working within a team that offer a great service to the community and to those that need support with their mental health and wellbeing. Main duties of the job As the Business Support Administrator you will work within the Business Support team, providing administration support to a range of functions whilst taking on other tasks to support the smooth running of the charity. Some areas you will support in are (but not limited to) facilities, IT and compliance. You will be producing accurate records, logs and schedules, maintain specific databases, co-ordinate the business support functions and service contracts such as telephones, alarm, IT cleaning and more. This is varied role working within a team that offer a great service to the community and to those that need support with their mental health and wellbeing. About us Our client is a non-profit organisation working with people to support their health and wellbeing. Established for over 30 years, they have provided services alongside a variety of statutory and voluntary, community and social enterprise (VCSE) colleagues in Surrey and its boarders. They believe change is achievable when offered by a flexible, respectful, inclusive and a non-judgemental approach. Date posted 06 November 2024 Pay scheme Other Salary £24,000 to £25,000 a year Contract Permanent Working pattern Full-time, Flexible working Reference number B0580-24-0038 Job locations Moorcroft Centre for the Community Old School Place Woking Surrey GU22 9PL Job description Job responsibilities To develop an understanding of key services with which Catalyst Support works closely To ensure the maintenance of accurate, up-to-date records of all business support records including suppliers and contractors, and to ensure that they are kept in order and are easily accessible to whoever has the need and authority to see them. To develop and maintain appropriate and efficient office systems including tracking contract renewals, termination information and sourcing appropriate alternatives if required. To be responsible for supporting and coordinating service contracts e.g. telephone, alarm, IT, cleaning in conjunction with the Line Manager To develop and maintain processes for data and information storage and prepare statistical data and reports as required. To support and maintain the online filing system for business support documentation as required To support the development, implementation and maintenance of the business support handbook To support and deliver the distribution and allocation of employee equipment, for recycling/upcycling purposes To support the provision of Personal Protective Equipment including ordering and distribution when required To support and maintain the purchase records of equipment and equipment asset register Develop office systems to ensure the department is efficient and effective. To support reception duties with visitors to the office when required To support in rooms bookings across various locations Assisting with the preparation, notation and scheduling of meetings To undertake other appropriate tasks as outlined by the Line Manager Job description Job responsibilities To develop an understanding of key services with which Catalyst Support works closely To ensure the maintenance of accurate, up-to-date records of all business support records including suppliers and contractors, and to ensure that they are kept in order and are easily accessible to whoever has the need and authority to see them. To develop and maintain appropriate and efficient office systems including tracking contract renewals, termination information and sourcing appropriate alternatives if required. To be responsible for supporting and coordinating service contracts e.g. telephone, alarm, IT, cleaning in conjunction with the Line Manager To develop and maintain processes for data and information storage and prepare statistical data and reports as required. To support and maintain the online filing system for business support documentation as required To support the development, implementation and maintenance of the business support handbook To support and deliver the distribution and allocation of employee equipment, for recycling/upcycling purposes To support the provision of Personal Protective Equipment including ordering and distribution when required To support and maintain the purchase records of equipment and equipment asset register Develop office systems to ensure the department is efficient and effective. To support reception duties with visitors to the office when required To support in rooms bookings across various locations Assisting with the preparation, notation and scheduling of meetings To undertake other appropriate tasks as outlined by the Line Manager Person Specification Experience Essential Previous administration or business support experience Good communication skills both written and verbal Proficient in Microsoft Word, Excel and some experience with PowerPoint Good attention to detail Able to work adhere to processes whilst prioritising and managing own workload Able to demonstrate a positive solution orientated and flexible approach to you work Caring and empathic nature Person Specification Experience Essential Previous administration or business support experience Good communication skills both written and verbal Proficient in Microsoft Word, Excel and some experience with PowerPoint Good attention to detail Able to work adhere to processes whilst prioritising and managing own workload Able to demonstrate a positive solution orientated and flexible approach to you work Caring and empathic nature Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Catalyst Support Address Moorcroft Centre for the Community Old School Place Woking Surrey GU22 9PL Employer's website https://www.catalystsupport.org.uk/ (Opens in a new tab)