3rd Line Support Engineer - Milton Keynes
5 Days per week onsite - £35,000 - £40,000
3rd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 3rd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more.
Responsibilities include:
1. Managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops.
2. Conducting administration tasks for server operating systems.
3. Collaborating with RDS, Citrix, and Hyper-V technologies.
4. Supplying assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices.
5. Overseeing Office 365 administration, including user account management, Azure AD, Exchange, etc.
6. Managing various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA.
7. Administering backup technologies and antivirus/security software.
8. Executing cable patching and utilizing remote access tools.
9. Leveraging ITSM tools for streamlined service delivery.
10. Demonstrating proficient technical abilities, demonstrating competence in managing the aforementioned tasks.
11. Possessing outstanding customer service and communication aptitudes.
12. Displaying a fervent dedication to their profession and a commitment to delivering superior client-centric service.
Interested? Please send your up-to-date CV to Lewis Rushton at Crimson for review.
Crimson are acting as an employment business in regards to this vacancy.
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