A Vacancy at NHS Shropshire, Telford and Wrekin Integrated Care Board.
We haveanexciting opportunityfor an experiencedengagement specialistto joinour newly formedCommunications andEngagementTeam.
If you are passionateaboutlistening and acting on theviews, experiences and needs of ourcommunities and stakeholders,capturing feedback toshapelocalNHS services, and buildingstrongworkingpartnershipswith key stakeholders, thenthis role could be for you.
The successful candidate willsupportthe development, delivery, and analysis of engagementandstakeholder relationactivitywith our diversepopulationto helpdesign and develophealth services.
The role is ideal for someone who is experienced inengagement andpartnership building, as well as developingandmaintainingpositive and effective relationships with awiderange ofstakeholders.
We are looking for someone who isenthusiasticand driven to find new and innovative ways of reaching out todifferent groups,andparticularlythosepeoplewedon’toftenreach orhear from.
The post holder will need to have strong project management skills and proven experience ofco-ordinating projects in a complex and challenging environment.They will have good knowledge ofdifferentengagement toolsandtechniques,includingeffectivedigital and face-to-faceengagement methods,as well as excellent writing and presentation skills.
The post holder needs to embodyNHS STWvalues,demonstratinga strongcommitment to wanting to improve the way we deliver services for ourlocalpopulation. We are looking for a dynamic, motivated individual who is a self-starter, able to adapt to new strategies,ideasand ways of working.
Although therole is hosted byNHSShropshire, Telford and Wrekin,the successful candidate willalsoworkacrosstheIntegrated Care System (ICS), workingin partnership withthe twolocal authorities and other partnerssuch as the voluntary sectorto takecollective responsibility for deliveringhealth andcareservices, improving the livesof the populationweserve., and reflecting the values of our organisation.
To find out more about us, visit:
Job Summary
- The Engagement and Stakeholder Relations Specialist will be instrumental in enhancing NHS STW’s public engagement initiatives and building robust relationships with its stakeholders. This role is crucial for ensuring local health and care services meet community needs and for fostering
partnerships that support the organisation’s goals.
- The Engagement and Stakeholder Relations Specialist will support the Communication and Engagement Team internally and externally to deliver an effective and legally compliant programme of communications, engagement and involvement for NHS STW.
- The post holder will work across all system partners, link in with community and voluntary sector organisations and integrated neighbourhood teams, ensuring a diverse range of organisations are
informed and linked into the work of NHS STW.
- The post holder will be a key conduit for information sharing and exchanges with patients, public, the community, and voluntary sector partners. The insights gained from stakeholder engagement
will inform NHS STW in its commitment to continuously learn from patient experience and inform service redesign programmes that improve health and care services provided for the residents of STW.
- The post holder will link with local voluntary, community, and social enterprise (VCSE) groups/organisations especially organisations that are not already connected to or aware of NHS STW’s work and raise awareness by providing information on NHS STW’s purpose and functions and the wider Integrated Care Partnership (ICP).
- The post holder will support and deliver engagement activity for NHS STW including public awareness campaigns, internal and external engagement events, survey work, workshops, focus groups, and formal public consultations.
- The post holder will support the further development of NHS STW’s People’s Network (our digital engagement platform where people across the county can get involved in our work) and build membership and inclusion of diverse population groups.
- The post holder will ensure the public, staff and other key stakeholders are actively engaged and influence commissioning decisions in a way that contributes to improved health and care services.
- The postholder will need to reflect a range of communication and engagement styles to reach out to health inclusion groups, those experiencing health inequalities, and those who are protected
characteristic groups within the 2010 Equality Act.
Key Working Relationships
The post holder will need to build and maintain constructive working relationships with internal and external stakeholders, including but not limited to:
- Internal NHS STW staff including managers, colleagues, and senior management as appropriate.
- Voluntary, community and social enterprise sector.
- National and regional colleagues at NHS England.
- ICS partner communications and engagement teams.
- ICS partners, including portfolio leads, Local Authorities and Provider and Place Collaboratives.
- STW Primary Care, including GP practices, ophthalmology, pharmacy and dentistry.
- STW Integrated Neighbourhood Teams.
- Members of the public, service users, and carers as appropriate.
- Matrix work across all other teams to address interdependencies and ensure alignment of mutual objectives.
This advert closes on Sunday 15 Dec 2024