The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.
Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 7 employee network groups available to join or become an ally, these include LGBT+, FACES, Break the Stigma, Disability & Health, Part Time Workers, Women’s and Carers.
We offer part-time time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.
The Insolvency Service is a great place to work, learn and grow your career.
This is an administrative support role within the Intelligence Team.
Our Intelligence Support Officer’s work sits within our Search and Return team which is the busy administrative support team at the heart of Intelligence collection and dissemination within Investigation and Enforcement Services and the wider Insolvency Service.
Working closely with the Disclosure Officer, the Intelligence Support Officers undertake searches of various internal systems including ISCIS and IBIS, and external datasets such as Companies House. Intelligence about subjects is provided by the Intelligence Support Officer to the Disclosure Officer enabling responses to be made to both internal and external stakeholders. Our work is highly sensitive and as such we work to stringent security guidelines.
The Intelligence Support Officers are also the first point of contact for all requests and queries to the intelligence team inbox. The team ensures that all requests are acknowledged and progressed in a timely manner, either through allocating work to colleagues within the Search and Return Team, by drafting responses or referring on to the relevant internal teams, Single Points of Contact or other Government Departments.
The Intelligence Support Officers are also responsible for updating internal databases, ensuring systems are maintained accurately and in a timely manner, and that the data and information collected is stored securely in the appropriate area for future retrieval.
The post sits within the Intelligence Team, which is part of the Investigation and Enforcement Services Directorate. The team provides intelligence support to both civil and criminal investigation teams, to the wider agency and external partners. Team members are located in Birmingham and as such this role is advertised as Birmingham specific only.
The successful candidate will need an inquisitive mind, be a self-starter, be able to gather information from multiple sources and work within tight deadlines.
Security Clearance is a fundamental requirement of this role, so candidates who do not hold one should expect to complete a security vetting if successful. No prior intelligence knowledge is required as full in-depth training will be provided on the job which is why this is a location specific job due to the complexities of the training as well as support from the team who have a wealth of experience and knowledge in the role.
Responsibilities:
* Work as part of an administration support team dealing with requests for information from a wide range of internal and external stakeholders.
* Manage the team inbox which receives intelligence requests, allocating tasks to colleagues on a rota basis.
* Issue requests for information from the Insolvency Service to external partners, managing incoming responses and updating agency databases.
* Liaise with Intelligence Officers in relation to information requests, and with the Disclosure Officer on information being sent outside of the agency.
* Assist with ad-hoc intelligence projects and assist in the preparation of intelligence reports.
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .