Job Title : Head of IT PMO Department : Information Technology Location : City St George’s, University of London Salary : Grade 8 - £62 – 69k Contract Type : Permanent Reporting to : Director of IT Projects Burman Recruitment are working in exclusive partnership with City St George’s, University of London for a new Head of IT PMO. About Us City St George’s, University of London, is a world-class institution with a community of over 2,500 staff and 20,000 students, dedicated to excellence in research, education, and impact on society. We are on a journey to achieve our ambitious strategy for 2030, which includes transformative projects across HR, Finance, and student systems. Join us to lead our IT Project Management Office (PMO) and help shape the future of IT at City St George’s. The Role We are seeking a visionary and hands-on Head of IT PMO to establish and lead our IT Project Management Office. This role is crucial in creating the tools, processes, and governance needed to support effective project delivery across City St George’s IT portfolio. You’ll ensure that our IT projects are executed with high standards, transparency, and alignment to the university's broader project framework. Key projects will include a new ERP implementation and enhancements to our student records system, alongside a range of other strategic technology initiatives. Key Responsibilities Build & Embed IT PMO Practices : Develop and implement project management tools, templates, and processes to support City St George’s IT projects and broader university objectives. Project Lifecycle Management : Lead the governance and delivery processes from initiation through completion, collaborating with stakeholders to ensure consistency and high performance. Resource Planning & Capacity Management : Oversee resource allocation across IT project teams, ensuring effective capacity and utilization. Governance & Reporting : Manage reporting and risk tracking for IT projects, ensuring alignment with university standards and facilitating strategic oversight by senior leadership. Stakeholder Collaboration : Partner with the Change Support Unit (CSU) and other university teams to ensure seamless integration of IT PMO frameworks and institutional objectives. Budget & Risk Management : Oversee the IT project portfolio’s budget, RAID log, and overall financials, escalating risks and ensuring accurate reporting for leadership. About You We are looking for a leader with a strong background in IT project management, governance, and resource management. You’ll have experience building or managing an IT PMO within a large, complex organization and ideally bring knowledge of best practice frameworks (e.g., ITIL, TOGAF). This role requires both strategic insight and hands-on delivery skills, with the ability to manage multiple projects and priorities simultaneously. Essential Qualifications and Experience Degree-level education or equivalent experience. Knowledge of project management methodologies, including Agile and Waterfall. Recognized qualification in PMO management (e.g., P3O Practitioner) or equivalent experience. Proven experience in developing and leading a high-performing IT PMO. Desirable Skills Higher Education sector knowledge. Additional project management certifications (PMP, Prince2, MSP). Familiarity with IT frameworks like ITIL and TOGAF. Why Join Us? Hybrid Working : We support a flexible working environment, with a minimum of 60% on-site attendance, promoting a balanced lifestyle and fostering collaboration. Supportive Environment : We are committed to equality, diversity, and inclusion, and welcome applicants from all backgrounds. Sustainability Commitment : Join a community dedicated to sustainable practices and contributing positively to our environment. This is an exciting opportunity for an experienced IT PMO leader to drive impactful projects at a leading university. If you’re ready to make a difference and contribute to the future of City St George’s, University of London, we’d love to hear from you. Apply Now