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German Speaking Aftermarket Support Administrator, Farnborough
Client:
Location: Farnborough, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
e909bb943a4a
Job Views:
3
Posted:
11.03.2025
Expiry Date:
25.04.2025
Job Description:
German Speaking Aftermarket Support Administrator
*FIXED TERM CONTRACT 6 MONTHS*
Farnborough
We're leading the transition to zero-emission mobility.
Alexander Dennis is a global leader in the design and manufacture of double deck buses and is the UK’s largest bus manufacturer.
At Alexander Dennis, and across NFI and our family of brands, we are helping to save the planet. Through our Sustainability Pledge, which guides our daily actions and long-term planning, we are passionate about creating a better product, a better workplace, and a better world. To learn more about our Environmental, Social, and Governance (ESG) journey check our website. Our diverse, dynamic and resourceful team members embrace challenges every day which makes us the successful international company that we are.
Are you ready to embrace the challenge? Come build the future with us and apply directly to your dream job!
POSITION SUMMARY:
Are you highly organised with a passion for providing excellent administrative support? We're looking for an Aftermarket Support Administrator to join our team and play a key role in supporting our Product Information and Alexander Dennis Germany teams. In this role, you'll manage training delegate information, coordinate course administration (including certificate claims and booking enquiries), handle diary management, and oversee document printing and shipping. You'll also be responsible for processing purchase orders and invoices, supporting campaigns, managing warranty parts returns, and providing general administrative assistance as needed.
WHAT YOU WILL DO:
* Manage delegate information including attendance, and registration and distribution of certificates upon course creation.
* Manage course bookings including liaising with customers to agree location and dates, and all other required information.
* Printing and shipping of publications and training materials and merchandise.
* Supplier training bookings and attendance records.
* Invoicing and creation of Purchase Orders where required.
* Warranty administration, including parts returns.
WHAT YOU NEED TO BE SUCCESSFUL:
* Fluent in German.
* IT literate; experience with Microsoft 365 package, particularly Excel and MS Bookings.
* Able to manage own workload and work autonomously where required.
* The ability to build an effective network of relationships both internally and externally, understanding the needs of all customers at all levels.
* Highly organised with the ability to shift focus dependent on needs of the business.
* Experience of admin support in a busy environment.
WHY JOIN OUR TEAM:
* Generous salary package – we reward our people at the level they deserve.
* A 37-hour working week, with flexible working options, giving you that much needed work/life balance.
* Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions.
* Annual leave entitlement which increases with tenure.
* Pension scheme to help you save for the future.
* Access to our Employee Assistance Programme which offers practical, impartial support on issues impacting your life.
* Cycle to work scheme, discounted gym membership, and regular meditation sessions as your health and wellbeing is important to us.
OUR WHY:
We move people. The world's most precious cargo.
We are driven by our purpose: we move people. Our vision is to lead the evolution of sustainable on-road mass transportation and mobility and our mission is to design, deliver, and support market-leading bus and motor coach solutions that are safe, accessible, efficient, and reliable.
NEXT STEPS:
If this sounds like you, and you’re interested in coming ‘aboard’, then we would love to hear from you. Please complete our online application form and attach your CV!
We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences.
If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role.
Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on +44 1324 621 672 or send an email to [emailprotected]
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