Job Description
Quest Search & Selection is currently recruiting for this lifestyle retailer who has become a global brand and has been established for more than 70 years.
They offer a whole range of luxury gifting of everyday goods.
As a Store Manager you will leading the daily activities of the sales team on the shop floor. Here you will maximise store profitability by developing a culture of high-performance that focusses on providing exceptional customer service and inspirational leadership, whilst being a brand ambassador.
Responsibilities of this Store Manager - Gifting retail role -
1. Manages and coordinates the daily operational activities of the store
2. Providing an exceptional customer service experience to all customers
3. Monitor KPIs and take or recommend appropriate actions to ensure the team are focussed on the right areas to achieve individual and store targets
4. Ensure compliance to legislation to Health & Safety procedures
5. Implement stock management procedures
6. Be knowledgeable & participate in training for all products (current and new) and selling benefits.
7. Attains monthly sales goal and delivers increases in other KPI goals including conversion rate, ATV & UPT's
8. Coordinate any vm guidelines or store moves.
9. Leading training & development of the team and dealing with all performan...