Assistant Food and Beverage Manager, Nottingham
Client: RSPB
Location: Nottingham, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 4cd3bd9397a9
Job Views: 8
Posted: 02.03.2025
Expiry Date: 16.04.2025
Job Description:
Benefits: Pension, Life Assurance and Annual Leave
Hours: Full-Time, 37.5 hours per week
We are looking for an enthusiastic, confident and highly organised individual to take on the role of Assistant Food and Beverage Manager at our Sherwood Forest nature reserve.
The café is located in our award-winning visitor centre, situated in an ancient landscape alive with nature, history and folklore. Today it is a magical destination visited by people from across the globe, home to the enduring legend of Robin Hood and the famous Major Oak, estimated to be more than 1,000 years old.
We care for over 450 hectares of ancient wood pasture and rolling heathland which is home to thousands of species of bird, insect, mammal, fungi, tree and plant. For the 350,000 people who visit each year, it is an incredible place to explore!
What's the role about?
Supporting the Food and Beverage Manager in the delivery of an exemplary customer experience, maximising income streams and effectively managing costs to deliver optimal net contribution, whilst ensuring a high level of legislative compliance.
Working at Sherwood Forest Reserve, you'll complement the unique and fascinating visitor experience, inspiring our visitors to support nature conservation now and in the future. Working with the Food and Beverage Manager and a team of Centre Assistants, you'll be responsible for delivering the café's menu offer and driving income, ensuring consistent high customer service and delivery. Excellent staff management and organisational skills will be required to manage the weekly rota effectively, and a keen eye for managing budgets and costs is essential to maintain profit.
As part of the catering team, we need someone who is enthusiastic and hard-working, determined to make a success of the catering operation.
The Assistant Food and Beverage Manager will:
* Support delivery of exceptional customer care.
* Proactively support the delivery of net contribution targets through effective budgetary management and resource planning.
* Support the effective delivery of defined standard operating procedures.
* Manage all administrative tasks within defined timeframes.
* Ensure effective management of food safety and health and safety, adhering to RSPB procedures.
* Support in the management and leadership of team members.
* Deputise in the absence of the Food and Beverage Manager.
* Ensure the café is commercially merchandised according to the agreed layout and stock levels.
* Ensure all catering administration, operating processes, security, food hygiene and health and safety adhere to RSPB procedures.
Essential skills, knowledge and experience:
* GCSE Maths and English or equivalent.
* Level 2 Food Hygiene.
* An understanding of budgets and delivery of KPIs.
* A working knowledge of MS applications, including Excel and Word.
* Knowledge of food safety management systems and health and safety legislation.
* Strong visual merchandising, display and presentation skills.
* Strong resource planning with effective allocation of teams and product.
* The ability to plan and prioritise tasks.
* A strong leader, who motivates and nurtures their teams.
* Effective in responding to customer and colleague needs and feedback.
* Supporting and developing a high-performing diverse team.
Desirable skills, knowledge and experience:
* Level 3 Food Hygiene.
* Experience of working at a visitor attraction.
* Multi-site catering experience.
We are looking to conduct interviews for this position as soon as possible, so please don't delay in responding. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
As part of this application process, you will be asked to submit a CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more diverse people on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
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