Purpose of the role
To deliver the goals of the Dometic business plan providing day by day sales support to the Sales team and for the following customer sectors: Distributors; OEM’s; Superyachts/Special projects; Residential and Commercial.
Main Responsibilities
Sales Support
1. Answer enquiries both internally and externally: deal with enquiries & quoting to OA customers; manage all day-to-day sales matters for your list of allocated accounts, taking ownership of their needs; create and manage deadlines for enquiries where appropriate.
2. Provide direct support for Sales Team as required.
Distributors
1. Develop relationships with key distributors by regular, two-way communication.
Order Processing
1. Checking and Verification.
2. Provide support and assistance to processing team.
3. Process incoming sales orders on M1 system.
4. Communicate with customers – telephone, fax and email.
General
1. Day to day sales administration.
2. Answering the telephone / Door.
3. General office duties.
4. Help with improvement projects as necessary.
5. Undertake other tasks as may be required from time to time by the Directors of Dometic.
Who are we looking for
Qualifications and Experience
1. Previous working experience in manufacturing sector – preferred.
2. Admin and customer service experience.
3. ERP systems.
4. Good written and spoken English - required.
Success Factors
1. Teamwork.
2. Ability to work with Technical information.
3. Strong communication skills both written and verbal.
4. Highly organised and able to prioritise the workload.
5. Self-Confident.
6. Flexibility.
Is this the perfect match for you? Please apply as soon as possible by sending your cv. We will screen the applications continuously and start interviewing during the application period.
Job Info
Job Title: Account Support
Company: CV-Library
Location: Worthing, West Sussex
Salary: Competitive
Posted:
Closes: Jan 4th 2025
Sector: Customer Services
Contract: Permanent
Hours: Full Time
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