We are currently seeking a highly motivated and experienced Business Support Administrator to join our passionate IRO (Independent Reviewing Officer) Team. This is a varied and rewarding role where you will play a vital role in providing comprehensive administrative and financial support to the team, contributing to the wellbeing of Cumbria's people. This is a hybrid position offering the flexibility of both office and home working. In this role you will: Be a master of organisation: Manage calendars, schedule meetings, prepare agendas, take minutes, and handle correspondence, ensuring statutory timescales and confidentiality are met. Be a helpful and friendly voice: Act as a first point of contact for internal and external stakeholders, handling queries with professionalism and sensitivity, including those from service users who may be experiencing challenging circumstances. Be financially savvy: Manage a range of financial processes, including procurement using e-procurement systems, invoice reconciliation, payment processing, and budget monitoring. Be a team player: Support team working by allocating and checking work, providing support and instruction to colleagues as needed. What you'll bring to the team: Experience and qualifications: NQF/NVQ Level 2 or 3, or equivalent experience working within an office environment, ideally within a large, complex organisation. Strong IT skills: Proficiency in MS Office Suite and experience using databases and electronic case recording systems. Excellent communication skills: Proven ability to communicate effectively with a wide range of stakeholders, both verbally and in writing. Exceptional organisational and time management skills: Ability to prioritise your own workload, work to deadlines and maintain accurate records. A commitment to providing excellent customer service: A positive and proactive approach, with a dedication to delivering high-quality support. Flexibility and adaptability: Willingness to undertake a range of tasks, support colleagues, and respond to changing demands. To apply please contact Lara on Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone. Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.