We are looking for an individual with excellent communication and organisation skills to join the Support Services Admin Team at St Michael’s Hospital, Warwick. The role will provide administrative support to our Crisis and Home Treatment Team and will support the triage processes for the South Warwickshire Community Mental Health Team.
The post holder will provide a comprehensive administrative and secretarial service for the clinical teams. This will include production of letters, e-mail communication, answering of telephone queries and the ability to exercise judgement and work unsupervised to meet deadlines.
The role includes supporting the Medical Secretarial staff and providing cover in their absence, as well as working flexibly to provide cross cover and cover for reception as necessary.
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
These include:
· generous annual leave entitlement which increases during your time with us and an opportunity to purchase additional leave.
· flexible working opportunities
· regular supervisions and yearly appraisal
· excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more.
· salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more.
· discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
· wellbeing support, including an in-house counselling service, external helpline and more
· staff networks and support groups
We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity, and respect.
The Job Role:
You will provide a comprehensive and accurate administrative and secretarial service for the clinical/medical teams. This will include production of letters, e-mail communication, accurate data inputting onto electronic patient records system (Care Notes), scanning, printing, uploading, answering of complex telephone queries and possess the ability to exercise judgement and work unsupervised to meet deadlines.
Skills and Experience:
Knowledge and experience of Microsoft Office systems is essential whilst training will be provided for in-house systems such as Carenotes etc. Previous administration/secretarial skills required along with excellent communication and IT skills.
This role is based at site and due to the service being spread over a number of sites across Coventry and Warwickshire, you may be required to travel to support service delivery, or attend training, for which travel expenses would be paid.
This advert closes on Tuesday 1 Apr 2025