Company Description CYB3R Group is a leading provider of comprehensive Cybersecurity, IT, and Communications Solutions based in the UK & UAE with Offices in London, Essex, Manchester & Dubai. CYB3R specialize in deliverying business technology solutions with a strong emthasis on safeguarding digital assets to provide outstanding services for a secure and connected digital future. Role Description This is a full-time hybrid role for a Telecommunications Specialist at CYB3R. The role involves managing and troubleshooting telecommunications systems, support the number porting process, provisioning and installing new IP Handsets, configuring new licenses, providing exceptional customer service, and ensuring seamless communication within the organization. The position is located from CYB3R's Essex HQ located in Nazeing which is very close to Hertford Town centre with great links into London. Qualifications & Requirements Must have a minimum of 3 years experience in Managing Telecommunications Systems such as: BT Broadsoft, 3XC, EVE, Mitel, Avaya, Yealink & Polycom Platforms Experience with placing SOGEA, FTTP & Leased Line connections Experienced with onsite hardware installations Experience with placing number ports and managing the porting process between telephone systems Experience in troubleshooting technical issues Must live within 1 hours communite to the office Strong attention to detail and problem-solving abilities Knowledge of IT & Network fundamentals Ability to work independently and in a team environment Key Responsibilities Onboarding new telecoms customers Managing number ports and arranging port dates Placing new broadband orders and managing the installations Configuring new user licenses and programming customer system features Arranging customer installations and working with the team on hardware delivery Managing the technical support enquiries for telecoms customers Package Breakdown Full time hybrid role Flexible working between the office, home and client locations 32,000-35,000 Annual Salary Bonus pay available based on KPI's All work expenses included Full IT & Cybersecurity training available Leadership roles & further opportunities available For anyone who meets the above criteria please feel free to apply for the role and one of our team will respond accordingly. If applications apply for this role and do not meet the criteria your application will not be considered.