This is an exciting opportunity for a CRM Data Analyst to join a leading finance firm in the Northampton area. This role pays £45,000 generous annual bonus and offers hybrid working. To be considered for this position you will have previous experience with a CRM system supporting a large number of internal users across Sales & Marketing. The ideal candidate will have solid CRM support experience, ideally working with SQL and be familiar with customer journeys & automation workflows. As a CRM data analyst, you will be familiar with: SQL queries in either MS SQL, MySQL or PL/SQL A mainstream CRM system Salesforce, Zoho, Dynamics, HubSpot Some form of scripting / development JavaScript, Python, PHP, .Net, HTML CRM integration, customisation & automation Managing CRM Best Practice processes Reviewing functionality & business processes to identify any areas of improvement If possible, a Zoho CRM background would be preferred, however, my client is willing to consider candidates from a wide range of CRM backgrounds (HubSpot, Salesforce, Dynamics, Odoo). Please note full Zoho CRM training will be provided, as well as training on JavaScript. This role is based in Northampton and pays up to £45,000 bonus (circa 10% discretionary). If you are an experienced data analyst, CRM analyst, software developer, application support analyst, CRM support analyst, or CRM administrator, and you are looking for a new challenge please send me your CV immediately.