This is an exciting opportunity for a CRM Data Analyst to join a leading finance firm in the Northampton area. This role pays £45,000 generous annual bonus and offers hybrid working. To be considered for this position you will have previous experience with a CRM system supporting a large number of internal users across Sales & Marketing. The ideal candidate will have solid CRM support experience, ideally working with SQL and be familiar with customer journeys & automation workflows. As a CRM data analyst, you will be familiar with: SQL queries in either MS SQL, MySQL or PL/SQL A mainstream CRM system – Salesforce, Zoho, Dynamics, HubSpot Some form of scripting / development – JavaScript, Python, PHP, .Net, HTML CRM integration, customisation & automation Managing CRM ‘Best Practice’ processes Reviewing functionality & business processes to identify any areas of improvement If possible, a Zoho CRM background would be preferred, however, my client is willing to consider candidates from a wide range of CRM backgrounds (HubSpot, Salesforce, Dynamics, Odoo). Please note – full Zoho CRM training will be provided, as well as training on JavaScript. This role is based in Northampton and pays up to £45,000 bonus (circa 10% discretionary). If you are an experienced data analyst, CRM analyst, software developer, application support analyst, CRM support analyst, or CRM administrator, and you are looking for a new challenge please send me your CV immediately.