CK Group are recruiting for a UK Sales Manager on behalf of a medical diagnostic company to deliver sales revenue growth, foster customer collaborations and relationships to escalate the commercial growth of the company. This role is field based and is a permanent role with Mon-Fri day time working hours with up to 50% travel.
The Role:
The role will involve working in a small team on a variety of tasks supporting the development of solutions that meet customer requirements across a broad range of applications, with a high degree of problem solving ability and lateral thinking required to deliver to customer expectations and develop new solutions alongside existing solutions for customers. The main goal of this role is to deliver commercial success for the business through strong customer relationships and a high drive to succeed.
This is a hybrid role combining commercial and technical skills to deliver on growth for the business across a wide variety of disciplines.
Responsibilities:
Business, Strategy and Planning
Plan and execute revenue goals for the business
Prepare action plans and schedules to identify new business opportunities
Plan the strategy for designated Key Accounts for the current year as well as for the long term
Prepare and deliver commercial presentations to customers with support from Commercial Product Management / Applications Specialist to deliver persuasive and relevant arguments for customer conversion
Build a solid sales pipeline in conjunction with the sales management, service and marketing teams to grow the business
Plan initiatives to drive revenues and profitable growth in conjunction with Commercial Associate Director
Plan product demonstrations and presentations with Commercial Product Management and Applications Specialist expertise to deliver powerfully persuasive proof activities to deliver new business
Work with Managed Service providers to obtain primary submission status for tenders
Report business forecasts and challenges on a monthly, quarterly and annual basis Sales and Negotiation
Demonstrable ability to communicate, present and influence key stakeholders at all levels
Acquire a thorough understanding of key customer needs and requirements and changes in requirements through effective horizon scanning and relationships with both customers and internal teams
Manage quotations, pricing and contract negotiations and tender activity as required with high quality and accuracy
Establish new customer relationships and effectively manage existing customer relationships to cement and grow our position within the marketplace
Develop and follow up qualified leads and convert these into buying customers
Build a strong sales / opportunity pipeline to foster long term sustainable growth and record this within the CRM system and track and update opportunities regularly to allow effective business planning
Manage and develop new leads and opportunities, number and location of client visits and statistics on sales calls and follow-up visits
Maintain and record opportunities to deliver on revenue growth targets Customer Relations
Build and maintain trusting, strong, long-lasting client relationships with a portfolio of customers
Resolve any issues faced by customers and deal with complaints to maintain trust
Expand relationships with existing customers by proposing solutions that meet their needs
Regularly visit customer accounts in accordance with the promotional programme, meeting all activity requirements on the Buying and Working Platform, to engender a good selling environment and to maintain excellent customer relations
Responsible for entire Key Opinion Leaders (KOL) management and stakeholder management
Assist with challenging client requests or issue escalations as neededProduct Marketing
Help identify opportunities to arrange and deliver product and instrument demonstrations including workshops and educational events
Work with the technical experts within the team to ensure control of the process of necessary product evaluations relevant to the sales and marketing function
Develop a network with KOL’s and act as an ambassador for the company working with Product Management to develop long term relationships and continually push forwards new product developments
Travel extensively and overnight stays in and out of specified territory as required to also attend conferences, exhibitions and relevant sponsored events – up to 50% travel
Prepare reports on account status, sales forecast and track key account metrics
Collaborate to identify and grow opportunities and continually drive revenue growth within accounts
Your Background:
Proven work experience as an Account Manager / Sales Representative or relevant role, although trainees with relevant commercial skill and technical capabilities will be considered
Creative sales professional with a focus on strong revenue growth
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Higher education degree in a relevant scientific subject (2:1 minimum)
1-3 years of relevant sales experience working preferably with medical devices / diagnostics
Experience of Capillary Electrophoresis desirable but not essential
Solid experience with CRM software (e.g. Salesforce, Zoho CRM, Dynamics or HubSpot) and MS Office (particularly MS Excel, Powerpoint and Word)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Good knowledge of the medical diagnostic field
Ability to travel extensively within the UK with up to 50% travel and to work unsupervised
Apply:
It is essential all applicants hold entitlement to work in the UK. Please quote job reference (Apply online only) in all correspondence