The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Typing letters, referrals, reports and associated documentation as required Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently Managing all enquiries in an effective manner Maintaining an accurate referrals database Actioning all incoming email Inputting data into the patients healthcare records as necessary Processing referrals using the electronic referral system (ERS) Processing requests for information in line with referral criteria Coding data on the clinical IT system Dealing with patient enquiries appropriately Managing all administrative queries as necessary Carrying out system searches as requested Supporting all clinical staff with general administrative tasks as requested In addition to the primary responsibilities, the Medical Secretary may be requested to: Partake in audits as directed by the Admin Lead Produce meeting agendas and record the minutes of meetings