Operations Associate
Location: Newcastle-Under-Lyme
Hours: Monday to Friday, 9am - 5pm
Duration: Temporary to permanent
Role Overview:
We are seeking a detail-oriented and proactive Operations Associate to support our clients’ operations team. The ideal candidate will be responsible for managing data, coordinating dispatch, and providing operational support across various departments. The role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
Key Responsibilities:
* Manage operational setup for job cycles (CORE/DS & Solus/TS channels)
* Pick up tasks post-planning for applicable channels
* Respond to queries from Account Teams and internal departments
* Coordinate POS dispatch with warehousing and rework teams
* Ensure timely and accurate order fulfilment
* Send Weekly Focus updates to Field Colleagues and RPMs via BLINK
* Ensure clear, consistent team messaging
* Address a minimum of 3 platform queries daily
* Provide prompt, effective solutions without excessive tagging
* Set up/monitor chat groups for priority jobs
* Maintain data integrity and accuracy
* Update and manage product codes
* Participate and contribute in team meetings
Required Skills and Qualifications:
* Proven background in operations, ideally within central or fulfilment teams
* Skilled in communication and data platforms
* Strong organizational and multitasking abilities
* Excellent written and verbal communication skills
* Strong collaboration across teams and departments
* Detail-oriented with a proactive problem-solving mindset
* Analytical skills for data interpretation and decision-making
* Effective multitasking and prioritization in fast-paced settings
* Proficient in Microsoft Office (Excel, Word, Outlook)
* Experience with database management and upkeep
Interested? Call Meg on 01782 712230 or email MegWkpir.co.uk for more information.
INDCOM