Full-Time, 35 hours per week. Working Monday to Friday, 11am - 7pm.
Location: Nottingham
Reference number: DSA
Team: Legal Support Services
Vacancy owner: Amelia Griffiths
At Browne Jacobson, we’ve always worked across business and society, and this expertise sets us apart. Social and environmental impact are at the top of our business agenda. We champion fairness, make the complex simple and forge connections between clients to find creative solutions. This is how we improve outcomes for every person, community and business we serve.
With offices in Birmingham, Dublin, Exeter, London, Manchester and Nottingham, we’re a UK & I based law firm with an international reach. Our sectors include: health; real estate and construction; education; energy and infrastructure; financial services; government; insurance; manufacturing and industrials; and retail, consumer and logistics.
We nurture talent at all levels and from every background and celebrate what makes people individuals. Law needs all voices to reflect the society it serves and we’re working towards social mobility, diversity and inclusion in our firm - and our profession. We strive to create meaningful personal and professional development opportunities and offer flexible working in support of a good work-life balance. We focus on wellbeing and individuality, so that all our people can thrive.
We’re a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role. Tick on the application form if you’d like to apply through the Disability Confident Interview Scheme.
Why is this role important and how does it fit into the team, department & wider firm?
To provide a high-quality client experience (internal and external) in line with the firm’s brand values and standards.
Document Solutions is an office-based team that provides a broad range of business-critical services. The vision for this team is: “Seamless client service for both external and internal clients; making life easier for internal clients so they can do the same for the external ones.”
What does the role actually involve?
1. Preparation and re-preparation of work – removal and replacement of all types of bindings e.g. staples, paper clips, treasury tags, wallets etc. and insertion of “header sheets” to enable the work to be scanned ensuring the documents are returned to its original form once complete.
2. Distribution and collection of mail to & from departments and handling of boxes of up to 8kg in and out of the office.
3. Hand deliveries and collections to and from local sites.
4. Processing outgoing mail and inter-office mail, arranging couriers and special deliveries.
5. Distribution of all courier and special deliveries, ensuring items logged in and signed for.
6. Scanning – operation of high-capacity scanner using Kofax Capture and VRS technology to ensure all scanned pages clear, legible, correctly rotated and no pages are missing.
7. Saving and sending documents/images to the document management system or as per requests.
8. Printing – all types of printing including printing from MS Word, Excel, Visio, PowerPoint, MicroDicom, Adobe, PDF Docs and DMS.
9. Working with digital and original documents including paginating, redacting, file label and spine creation, digital bundle creation.
10. CD/USB burning and encryption, including copying CDs/USBs, saving files to CD/USB from email/document management systems, extraction of data from CDs/USBs, migration of data to and from data room.
11. Retrieving & sending files to & from the offsite storage provider as per requests, using software and hardware as appropriate.
12. Any other duties that may be required with the post.
What technical skills are required for someone to be successful and enjoy the role?
1. Excellent IT skills with a minimum typing speed of 45wpm and good understanding and experience of using the following:
2. MS Outlook, Word, Excel, PowerPoint & Visio.
3. PDF docs.
4. Knowledge of Kofax Capture, MicroDicom, icompli, Visual files, Fiery print driver, electronic fax systems, workflow ticketing, document management & case management systems would be an advantage.
Who would be a good fit for this role?
As part of the Document Solutions team, you would be expected to have the following skills and experience:
1. Ability to adapt to change and understand the need to develop processes.
2. Keen to advise and educate clients, therefore enabling the team to provide a more efficient service.
3. Positive can-do attitude and good team spirit, with the ability to work on own initiative.
4. Effective communication skills; able to build and maintain relationships with clients and colleagues.
5. Good organisational skills, able to adopt a common-sense approach.
6. Work well under pressure, with the ability to multi-task and work to set SLA’s whilst remaining calm.
7. Keen to develop over a period of time with a willingness and ability to learn.
8. Ability to operate and understand a variety of different equipment, including but not limited to, scanners, printers, guillotines and document binding/finishing equipment.
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