Scheduling appointments, and maintaining records and accounts. Welcome patients and visitors in person or on the telephone, and answering or referring inquiries. Comfort patients by anticipating patients anxieties, answering patients questions, and maintaining the reception area. Helps patients in distress by responding to emergencies.
Protect patients rights by maintaining confidentiality of medical, personal, and financial information. Maintain operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related results as needed. flexible approach to provide cover for absent colleagues adhere to health and safety procedures as set out by the practice using a courteous and efficient manner at all times.
input of patients data onto the system. i.e change of address good communication and teamwork and work to be shared out in a fair manner such other duties as specified by the Partner GPs, Practice Manager, Deputy Practice Manager & Reception Supervisors
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