We are a well-established Electrical Contractor based in Barking and currently have a vacancy for an experienced planner/scheduler within our Service Contracts department. The role will be diverse and involve daily interactions with clients, engineers, suppliers, and senior management. To be successful in this position, you must have previous planning/scheduling experience, excellent organisational skills, and a genuine interest in the forward progression of the company.
Salary: £26 - £28k per annum
Hours: Monday to Friday 8.30am to 5.00pm.
Location: Office based, IG11. No hybrid working
Job Description – Planner/Scheduler
1. Daily allocation of workload to engineers on our System.
2. Ensure diaries are full and immediate attention given to allocate work to engineers.
3. Review and monitor progress of works.
4. Monitor and ensure smooth flow of data/information from engineers to relevant departments.
5. Build rapport and maintain good relationships with new and existing clients.
6. Update a range of client-specific job portals with works progress.
7. Respond to telephone and email enquiries in a timely fashion.
8. Type quotations and raise jobs on various computer systems.
9. Digital filing.
10. Updating databases and computer programmes.
Person Specification/Skills Required
1. Excellent phone manner.
2. Passionate about service delivery and customer satisfaction.
3. Good geographic knowledge of London post code areas to plan routes.
4. Fast, accurate typing.
5. Ability to multitask.
6. Confident communicator.
7. Excellent computer skills including MS Office.
8. Attention to detail.
9. A ‘can-do’ attitude and solutions oriented.
10. Experience of health and safety considerations when planning e.g. RAMS, lone-working.
11. Good sense of humour.
Benefits
* Holiday entitlement.
* Pension scheme.
* Pleasant office environment.
* Close to multiple transport links.
Job Types: Full-time, Permanent
Pay: £26,000.00-£28,000.00 per year
Benefits:
* Company pension.
Schedule:
* Monday to Friday.
Experience:
* Administration: 2 years (required).
Work Location: In person.
#J-18808-Ljbffr