Job summary
Warrington and Halton Core 24 is a specialist assessment of service user's mental health to those who present to the Emergency Department in times of crisis or, those who are referred from the acute general hospital wards and the formulation of treatment and risk management plans based on assessment of needs with the appropriate triage and diversion form the service.
The service operates on a shift system of long and short days (currently under review), inclusive of nights to provide 24/7 365 days a year service. The service has recently undergone Organisational Change to make the service more flexible across the Urgent Care footprint, providing support to Mersey Cares additional Core 24 services including Royal Liverpool, Warrington, Whiston and Southport Core 24 services where required.
Main duties of the job
To provide high quality, evidence based care within Division for service users and their carers within inpatient and community services.
To work in a socially inclusive way and in line with the recovery model.
To function as named nurse/care coordinator to service users undertakingassessment, planning and evaluation and review of care, within a recovery focused model of care.
To participate as an active member of the multi disciplinary team.
To provide advice, expertise and leadership within the team.
To supervise care for service users presenting with complex and high risk needs.
To work autonomously, reaching clinically appropriate decisions based oninformation received and using the knowledge and experience of the multidisciplinary team.
To be qualified to act as a mentor for students.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Job description
Job responsibilities
To coordinate the care of service users carrying out assessment planning,implementation and evaluation of their care under the guidelines of the care programme approach and under the supervision of the line manager.
To ensure that the service users care plan is developed to meet the assessed need of the individual and that unqualified staff are delivering care as identified in the care plan.
To liaise with family members, carers and significant others when completing the assessment and developing a care plan.
To undertake and supervise risk assessments and formulation of risk management plan for service users under your care, taking note of the contributions from other members of the team, family members carers and significant others.
To ensure Safeguarding Children and Adults requirements are followed andparticipate in meetings as appropriate.
To direct unqualified staff in order to ensure delivery of a high standard of care to service users.
To participate in setting standards for care based on sound evidence based and research findings.
To participate in the systematic monitoring and evaluation of service users.
To communicate to other members of the multi-disciplinary team information which has an impact on the service users care.
To use verbal and non-verbal communication skills gained through training or experience to impart sensitive information.
To check understanding of information where there are barriers to effectivecommunications.
To give and receive accurate up-to-date information regarding service users care in reviews and multi-disciplinary meetings etc. These reviews may be external to the trust.
To have accurate and up-todate knowledge of the Mental Health Act / Mental Capacity Act and other relevant legislation.
Where appropriate to job role take responsibility for the safe administration of medication to service users ensuring that the Trust policies and procedures and the Nursing & Midwifery Councils regulations are adhered to.
Please refer to attached Job Description for full list of duties and responsibilities.
Person Specification
Qualifications
Essential
1. Appropriate professional qualification or experience at Degree Level RMN, AHP, Social Worker
2. Evidence of post registration study / continuing professional development Mentorship in Practice
Desirable
3. Working towards master level education
Experience
Essential
4. Minimum of 2 years post registration experience in mental health
5. Evidence of leadership and management skills
6. Evidence of experience of managing cases & case loads
7. Evidence of supervising staff.
8. Ability to work autonomously across the organisation/boundaries and with other agencies
9. Experience of working in partnership with other agencies and service users and carers
10. Experience of audit/research and working knowledge of clinical governance.
11. Experience in change management and policy formulation
12. Experience of using Incident Reporting Systems DATIX
13. Experience of undertaking and involvement in Serious Untoward Incident Reviews
14. Evidence of experience of working with a range of people with mental health problems in a variety of health care settings.
Knowledge / Skills
Essential
15. Able to communicate effectively both verbally and non -verbally
16. Being responsive and flexible, seeing change as an opportunity to improve services
17. Ability to lead the process of standard setting and audit
18. Leadership Skills
19. Ability to work within a divisional management team, be able to generate own workload and ability to work to strict deadlines
20. Ability to build purposeful relationships with a range of both internal and external to the organisation
21. Proven knowledge of relevant mental health legislation
22. Demonstrate knowledge of CPA ECC guidelines.
23. Demonstrate knowledge in the concepts of mentorship, preceptorship and supervision and ability to provide education and supervision to junior staff
24. Demonstrate a good knowledge of professional Codes of Conduct and Staffs' responsibility to identify gaps in their knowledge base.
25. Professional attitude
26. Possess excellent listening and negotiation skills and leadership skills.
27. Excellent oral and written skills
28. Excellent interpersonal and organisational skills.
29. The ability to lead change management
30. Ability to contribute to developing care excellence within the ward / team area.
31. On going post-registration development.
32. Able to demonstrate flexibility in working hours.
Values
Essential
33. Continuous Improvement
34. Accountability
35. Respectfulness
36. Enthusiasm
37. Support
38. High professional standards
39. Responsive to service users
40. Engaging leadership style
41. Strong customer service belief
42. Transparency and honesty
43. Discreet
44. Change oriented