Job Category: Non-Clinical
Requisition Number: MEDIC008562
Posted: January 14, 2025
Full-Time
Locations
Margate, FL 33063, USA
Description
IVF Florida is a founding partner of US Fertility, the nation's largest partnership of physician-owned and physician-led top-tier fertility practices. US Fertility offers business and digital solutions so that physicians and practice staff can focus on providing best-in-class patient care. Highlights from across the US Fertility network include:
* 130,000+ babies born
* 65+ locations nationwide
* 15 embryology laboratories
* Culture of promoting from within
* Opportunities for career growth
* Ability to make a direct impact on patient lives
* Mission-driven commitment to research, innovation, and increasing access to affordable care
IVF Florida is one of the premier fertility centers in the United States, continually seeking experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward. If you're a Medical Assistant looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people's lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.
We have an immediate opening for a full-time Patient Services Representative to join our team in our Margate, FL office. Hours: M-F 8:00am-4:30pm, weekend rotations.
How You'll Contribute: The Patient Services Representative is responsible for:
* Maintaining patient accounts by obtaining, recording, and updating personal financial and insurance information.
* Optimizing patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly.
* Scheduling appointments and addressing customer/patient issues to ensure effective short-term and long-term resolution.
* Providing timely feedback to the practice regarding service failures or patient concerns.
* Consulting with patients regarding their benefits, coverage, and financial options.
* Greeting patients and visitors to the office and providing a high level of customer service. Required to work occasional weekends and holidays.
What You'll Bring:
* Minimum 2 years of applicable work experience.
* Extensive knowledge of insurance/benefits, medical terminology, and medical billing.
* Experience working in an OB/GYN office is a plus.
* Strong communication skills, independent worker, detail-oriented, computer savvy.
* High level of customer service essential.
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
* Competitive pay + bonus.
* Medical, dental, vision, and 401(k) matching.
* Generous paid time off and holidays.
* Tuition assistance.
* Ability to make an impact in the communities we serve.
At IVF Florida, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
How To Get Started:
To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description.
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