Location: Oswestry Leisure Centre, Oswestry SY11 4QB
Job type: Part time & Permanent
Working Hours: 6 hours per week to cover weekend shifts.
Salary: Up to £11.49 per hour (increase in April) + Excellent benefits
Here at Shropshire Community Leisure Trust, our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly, and fun. To deliver those services takes an enthusiastic and customer-focused team - and right now we are looking to recruit for a Receptionist to join our team.
As the Receptionist, you will be the first point of contact for our customers. Your role is to provide concise customer information and service with regards to the facility and its offerings. The role will involve a high level of customer interaction, which will be face to face, emails, and dealing with queries over the telephone. In addition, there will be times when you will be required to assist other members of staff.
We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities. You will also receive free gym membership for you and a family member across our fantastic leisure centres!
About you
The successful candidate will be a passionate and enthusiastic individual who, like the members of staff at Oswestry Leisure Centre, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when needed.
We are looking to hear from candidates that have previous experience of dealing face to face with customers in a busy environment, including sales experience if possible. You will have good communication and customer care skills, maturity, and calmness to work under pressure, the ability to handle cash and maintain customer records, as well as a good telephone manner and confidence with using IT systems. It is desirable that you hold any customer service qualifications as well.
If you feel like you meet the above criteria and are looking for a new and challenging and varied role, please apply today.
What we offer
* Free membership at the Centre plus heavily discounted use of classes and facilities.
* Free safeguarding training and DBS check
* Excellent Development and Training Opportunities
* 6% employer matched pension contribution
* 21 days annual leave + Public Holidays (Pro rata for part time)
* Life assurance up to 2x base salary
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare, and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working.
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