Delivering moments that matter is what we truly take pride in at the Sofa Delivery Company, and as a Customer Compliance Manager, you will be playing an important part in the journey, managing our on-site Administrators.
In this role, you will be part of an expert team, to ensure that all of our customer queries are dealt with promptly and with a level of service that we strive for. You will be the direct manager for the on-site administrators and will work closely with our central administration teams, to deliver exceptional service in a busy environment.
As a line manager, youll need to support and coach the team to ensure that we are not only delivering, but that were doing so in the right way and remain safe and compliant.
If youre able to build strong relationships with both internal and external customers, have a keen eye for detail, are passionate about compliance and youre able to spot areas for improvement This role is for you!
About The Sofa Delivery Company
At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. Thats why were on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count.
Were big believers that a great job is not just something you have, its something you take pride in creating. Youll be working alongside team members who live for the challenge and variety of our roles. No day is the same with ...