Job summary The EPR Technical Administrator will work with the EPR Technical team and across the Norfolk & Waveney Acute Hospital Collaborative (NWAHC) to support the development and implementation of the integrated Electronic Patient Record (EPR) system. The focus of this role will be on managing and implementing technical aspects related to servers, printers, and weblinks. The postholder will collaborate with technical, operational, and clinical leads from across the Trusts, as well as the EPR provider and third-party partners, to ensure safe and effective deployment of these technical components. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate the Collaborative's values and demonstrate behaviours that support and encourage an inclusive culture. Main duties of the job 1. Manage the planning and implementation of all activities related to printers, print servers, and weblinks for each Expanse application as defined by the design, build, and test (DBT) team and the EPR supplier. 2. Work closely with technical colleagues at the Trusts and DBT teams to ensure requirements are identified, agreed upon, and delivered on time. 3. Collaborate with subject matter experts to ensure compliance with cyber security, clinical safety, and information governance. 4. Support the wider technical team in managing planned changes or outages, ensuring system performance and availability are not compromised. 5. Act as a role model in demonstrating the values and behaviours of the NWAHC, fostering an inclusive and compassionate culture. About us Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity We can offer you the full range of NHS benefits/discounts and in addition: Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Date posted 19 March 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year per annum, pro rata Contract Fixed term Duration 12 months Working pattern Home or remote working Reference number 234-24-EPR-TE-AD-A Job locations Norfolk & Norwich Hospital Colney Lane Norwich NR4 7UY Job description Job responsibilities 1) Work with technical project teams to deliver EPR-related technical requirements. 2) Manage the planning and implementation of all activities related to printers, print servers, and weblinks for each Expanse application as defined by the design, build, and test (DBT) team and the EPR supplier. 3) Uphold Trust values and governance policies, promoting a respectful and inclusive workplace Job description Job responsibilities 1) Work with technical project teams to deliver EPR-related technical requirements. 2) Manage the planning and implementation of all activities related to printers, print servers, and weblinks for each Expanse application as defined by the design, build, and test (DBT) team and the EPR supplier. 3) Uphold Trust values and governance policies, promoting a respectful and inclusive workplace Person Specification Qualifications Essential Degree in an associated IT subject or equivalent learning and experience Information Technology Infrastructure Library (ITIL) Foundation Experience Essential Demonstrable experience within a similar IT technician position Proven experience of at least 2 of the following: Working with Microsoft Server and PC Operating Systems M365 Administration, Working with Azure or AWS Skills Essential Capable of analysing and resolving complex IT problems Experience of developing Standard Operating Procedures Attitude & Aptitude Essential Demonstrates understanding and commitment to Equality, Diversity, and Inclusion. Effective role model, demonstrating the Collaborative's values of: oQEHKL's Living our values oNNUH's PRIDE values oJPUH's CARES values Person Specification Qualifications Essential Degree in an associated IT subject or equivalent learning and experience Information Technology Infrastructure Library (ITIL) Foundation Experience Essential Demonstrable experience within a similar IT technician position Proven experience of at least 2 of the following: Working with Microsoft Server and PC Operating Systems M365 Administration, Working with Azure or AWS Skills Essential Capable of analysing and resolving complex IT problems Experience of developing Standard Operating Procedures Attitude & Aptitude Essential Demonstrates understanding and commitment to Equality, Diversity, and Inclusion. Effective role model, demonstrating the Collaborative's values of: oQEHKL's Living our values oNNUH's PRIDE values oJPUH's CARES values Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Norfolk and Norwich University Hospital Address Norfolk & Norwich Hospital Colney Lane Norwich NR4 7UY Employer's website https://teamnnuh.co.uk/ (Opens in a new tab)