Join to apply for the Operations Trainer (Part Time) role at Billing Finance Ltd
This range is provided by Billing Finance Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
About You
* Are you an experienced Trainer who has worked in a Financial Services / regulated setting previously?
* Have you previously designed, led and assessed training courses?
* Do you have detailed knowledge of current training standards and legislation?
About the Role
We're now recruiting for an Operations Trainer to work on a part-time basis (4 days per week). We’re undergoing an exciting period of transformation, and this is a newly created role. We're looking for someone with experience of working as a Trainer within a regulated setting who has experience of creating and developing training plans.
This role will focus on two primary areas: enhancing employee skills through training and development and handling the necessary administrative responsibilities to ensure that the educational processes are effective and efficient.
You’ll engage directly with the business to facilitate upskilling across all areas and in line with Consumer Duty. This involves tailoring instruction methods to suit different learning styles and objectives. Your primary goal is to foster a competent and knowledgeable workforce that can contribute effectively to the business's objective.
Responsibilities
* Developing Training Materials: Create and continuously update training manuals, handouts, and instructional materials that cater to the needs of all learners.
* Implementing Training Programs: Deliver structured training sessions using various training methods encompassing both group and one-on-one scenarios to maximize learning outcomes.
* Assessing Training Needs: Regularly evaluate the competencies of employees and identify areas where development is required, tailoring your instruction to close these gaps.
* Monitoring Progress: Track and report on the effectiveness of training programmes, ensuring that the transfer of knowledge meets the organisation's objectives.
You will have previously worked as a Trainer within a regulated setting, created and developed training plans, and possess good knowledge of current training standards and legislation.
You should be comfortable liaising with internal departments to evaluate training needs, be proficient with Microsoft products (including PowerPoint), and have experience researching and collating relevant subject matter.
About Billing Finance
Billing Finance is a family-owned vehicle financing company based on the outskirts of Northampton. We focus on customers with non-standard credit profiles that may not fit the automated underwriting processes of other lenders. Our mission is to help get all our people, including customers and staff, “where they need to be” by “putting them at the heart of everything we do”. We are entering an exciting phase of transformation, and as a small company, this role will offer the successful candidate the opportunity to work across the whole customer journey cycle and to directly see the impacts they make.
Our Values
* We are responsible – We are conscious of our impact on people and planet.
* We care about you – We are kind and compassionate with our customers and with each other.
* We work with you – We support financial wellbeing for our customers and the wider community.
The successful candidate will not only have a successful and fulfilling career with us but will also receive a fantastic range of benefits:
* Discretionary bonus scheme
* Electric Vehicle salary sacrifice scheme
* Pension salary sacrifice scheme
* Private Medical
* Income Protection
* Employee Assistance Programme
Billing Finance is an equal opportunities employer, and we understand that for some candidates to perform their best, they may need some reasonable adjustments. If we can make your application journey with us more suitable for you, please do let us know and we will endeavor to help.
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